Very sweet and knowledgeable. I was pleased that she was there to help ne.
6/5/2019
David R. VERIFIED CUSTOMER
Very friendly.
6/5/2019
Clifford B. VERIFIED CUSTOMER
I am totally satisfied with the service I received from West Hills.
6/5/2019
Teresa P. VERIFIED CUSTOMER
Sarah was very knowledgeable, and kept us posted on the progress of the repair.
6/5/2019
Linda I. VERIFIED CUSTOMER
Kept me informed, friendly and professional!
6/5/2019
Robert H. VERIFIED CUSTOMER
Kelci consistently excels in service.
6/5/2019
Todd T. VERIFIED CUSTOMER
Got me in and out in an hour, very professional and friendly.
6/4/2019
Stephen H. VERIFIED CUSTOMER
Cole provided an estimate for work, delivered excellent customer service and explained the repair to me in detail,and overall made my experience more comfortable. My experience at the big Ford store today made me glad I chose Ford...overall excellent service and the repair ....top notch!
6/4/2019
Andy L. VERIFIED CUSTOMER
I got home from the oil change completed on my truck with only 10k miles with oil dripping from under my truck. I did call Cole my service advisor and he told me to come in to look at the truck. Unfortunately I am a very busy person and will not be able to come in for a little while. Cole was very helpful and I plan to come in to have my truck looked at after my travels. I am disappointed that there is oil leaking from my truck, but am happy Cole is taking my concern seriously. Thanks
6/4/2019
Gina G. VERIFIED CUSTOMER
I am very satisfied with my service! I went in for an oil change and they got that done, rotated my tires, checked my breaks, AND replaced a part that was recalled. I was so thankful because I was going to have to drop my car off for 2 days to get the recall part fixed at another time- what a hassle it was going to be! Instead they did it on the spot and it only too about 30 min. On top of that they gave me a free 12oz drink!
6/3/2019
Shannon B. VERIFIED CUSTOMER
VERY efficient and hard worker!! He actually ran to the car to get the mileage and move the car if necessary. He acknowledged the four people waiting in line and kept them informed. You might consider having a second trained person as a standby during busy times?? The worker could not work any harder or have been more polite yet we all waited in line. This is not a reflection on him but is a reflection on the business.
6/2/2019
Christopher R. VERIFIED CUSTOMER
Brenda went above and beyond and was extremely friendly and helpful
6/2/2019
Jason W. VERIFIED CUSTOMER
Great job, Sarah! Keep it up.
6/2/2019
Johnny W. VERIFIED CUSTOMER
Always amazing service at West hills Ford.
6/2/2019
James K. VERIFIED CUSTOMER
Colin gets 5 stars
6/2/2019
Suzanne W. VERIFIED CUSTOMER
I was happy with all the service and loved the popcorn
6/2/2019
Josh . VERIFIED CUSTOMER
Loved the new service and sales area. The staff was great.
6/1/2019
Cynthia . VERIFIED CUSTOMER
Sarah was great
6/1/2019
Jeff K. VERIFIED CUSTOMER
Great service!
6/1/2019
Jeffrey M. VERIFIED CUSTOMER
Great service and help with buying a new truck also. Everyone was great