Brenda was awesome. Took care of my needs and wants and provided excellent customer service. She went above and beyond to make sure I was happy.
8/7/2019
William T. VERIFIED CUSTOMER
Calvin kept me in the loop with my recent maintenance needs. My experience went smoothly.
8/7/2019
Hershel A. VERIFIED CUSTOMER
Max kept me informed
8/7/2019
Thomas R. VERIFIED CUSTOMER
Friendly and very helpful ... filled me in on the benefits of the glass and exterior/interior protection that the sales force didn't .... greatly appreciated!!
8/7/2019
Sumner B. VERIFIED CUSTOMER
Great knowledgeable help. Thanks!
8/6/2019
Chad H. VERIFIED CUSTOMER
I have a laundry list of things, I look forward to the call, as I was drafting correspondence to send. I prefer to speak with management.
8/6/2019
Joel W. VERIFIED CUSTOMER
Service advisor was awesome! Exceptional customer service!
8/6/2019
Robert M. VERIFIED CUSTOMER
Max provided professional courteous service, he answered all my questions and addressed all my concerns with excellent knowledge of my vehicle.
8/4/2019
Carol J. VERIFIED CUSTOMER
Always professional ????
8/4/2019
Charles M. VERIFIED CUSTOMER
Got in on time. Service completed on time. Colin was courteous and polite.
I also enjoy the quiet work area while I wait as well.
My only critique would be that my dash instrument setting are always changed when the car is returned. I would prefer they be returned to my preference when the work is completed.
8/4/2019
Samuel . VERIFIED CUSTOMER
Max was awesome. Clear, helpful, and he made me feel comfortable.
8/4/2019
Terry T. VERIFIED CUSTOMER
All was good!
8/4/2019
Scott E. VERIFIED CUSTOMER
The car was not done at the time promised.
8/4/2019
Reynel R. VERIFIED CUSTOMER
Very professional and helpful.Wish you had more people like her, I'll be coming back as long as there's honest and friendly people like her.Thank you again Kelsi
8/4/2019
Carl W. VERIFIED CUSTOMER
Sync updated while on your lot now version 3. Let the technician who worked on it know as well as Colin. Thank you
8/4/2019
Karen Z. VERIFIED CUSTOMER
I was told when the shudder my car had was fixed, if became a problem again, the warranty had been extended to ten years to cover it. Today I was told it is not covered and will cost about $2000.00 for the repair. The service rep said she would look into it and get back to me. This car has been quirky since day one and I am not thrilled with being told one thing and then something different when there is an issue. I will not be buying another Ford.
8/4/2019
Kathy B. VERIFIED CUSTOMER
Max did an excellent job! But I was a little disappointed that my car wasnt vacuumed or washed. I did receive the free car wash voucher but the car wash is out of my way. It was always a nice perk to get my car back feeling like it was new. I would have paid to have it washed.
8/3/2019
Richard Z. VERIFIED CUSTOMER
It was a great experience working with Colin!
8/3/2019
Randall M. VERIFIED CUSTOMER
Chris is the best Service Advisor I have worked with in a long time. I am completely satisfied with the work done by West Hills Mazda. Zoom Zoom!
8/3/2019
David W. VERIFIED CUSTOMER
I will always use Hazelwood West Hills to care for my auto needs.. Great customer service!