Our service advisor did a great job getting our car done by the time we told him we needed it by today. Thank you for your excellent customer service! This was our first time here at this dealership/service dept. and we will be back.
1/20/2019
James G. VERIFIED CUSTOMER
Poor communication with team. The first few days the vehicle was in service, I would get a daily phone call stating that it would be ready the next day. This is all while I was paying for a rental. After a four day period with no communication and unanswered calls, I went back to the service center to get my unfixed vehicle and pay my $300 rental bill. The holidays pass by with no phone calls. I eventually call back, because I still needed my car fixed. They set me up with the next available open appointment, about three weeks later, where is was finally fixed.
1/20/2019
Jenna B. VERIFIED CUSTOMER
I wish I could straight-across-trade my Dart for that midnight blue super charged Jeep outside!! Other than that - great service!! ;)
1/20/2019
Cassandra T. VERIFIED CUSTOMER
Garrett Labelle provided excellent customer service and
He also communicated with us digitally, in a way that was above and beyond what we have seen in our past visits to Westhills to have our car serviced! Thank you Garrett! We appreciate you and the professionalism.
Roke and Cassandra T
1/20/2019
Kristin D. VERIFIED CUSTOMER
I had my windshield wipers changed and I left the dealership and started using them and noticed the passenger wipers were super long and dragging on the side. Went back and the tech put them on backwards.
1/20/2019
Rene M. VERIFIED CUSTOMER
Jim was polite and kept.me.informed about my car. He was nice to work with
1/19/2019
Carlos A. VERIFIED CUSTOMER
Great job. Job completed in a timely manner. Great performance.
1/19/2019
Chavisa J. VERIFIED CUSTOMER
It's alright.just can't advice clear enough and I have to find my answer from someone.
My car battery low but they not tell me how long can still drive . just said need to be replaced but don't said when now I can't drive this car until I replaced battery or what.
1/19/2019
Christina L. VERIFIED CUSTOMER
David was a very pleasant personality. He updated me when he realized it would be a little longer. I do appreciate that so much!
1/19/2019
Diane N. VERIFIED CUSTOMER
I opened the passenger side door and the door and everything around it was wet. Someone left the door or window open. Other than that everything is fine so far.
1/18/2019
Bill S. VERIFIED CUSTOMER
My service advisor was tops!
1/18/2019
Elizabeth C. VERIFIED CUSTOMER
Very helpful with my questions.
1/18/2019
Cecile N. VERIFIED CUSTOMER
Job well done for Ricky
1/17/2019
Scott A. VERIFIED CUSTOMER
Perfect experience.
1/17/2019
Kevin A. VERIFIED CUSTOMER
Did 4 recalls in three hours, awesome job guys.
1/17/2019
Richard A. VERIFIED CUSTOMER
They went the extra mile for me and my truck
1/16/2019
Bonita G. VERIFIED CUSTOMER
Great service. Friendly helpful people.
1/16/2019
Christine S. VERIFIED CUSTOMER
Great follow through
1/16/2019
Elizabeth S. VERIFIED CUSTOMER
Kristyn did an awesome job. Problem was lack of communication from mechanics that they were behind and an hour oil change took over two.
1/16/2019
Darren T. VERIFIED CUSTOMER
Plastic parts that came off on headrest still not fixed.