Very helpful and courteous customer service (Paul), and finished ahead of estimated time. Did forget to reset the check engine light.
1/24/2019
Sharon C. VERIFIED CUSTOMER
Awesome
1/24/2019
Andrew K. VERIFIED CUSTOMER
My car was in the service shop for mechanical and electrical service inspection. The car was not inspected at all. The wires and missing components were not replace. I have been charged over $300 for work that never been done!
1/24/2019
Steven K. VERIFIED CUSTOMER
Mr Cannon was very helpful and professional in the way he deals with customers.
1/23/2019
Daniel R. VERIFIED CUSTOMER
all good service was quick I'm happy
1/23/2019
Christine B. VERIFIED CUSTOMER
David did a great job. Was checked in quickly and my car was delivered promptly.
1/23/2019
Alena G. VERIFIED CUSTOMER
David was very kind
1/23/2019
Beth K. VERIFIED CUSTOMER
Our experience today was way better than the service we dealt with the last time we had our vehicle in for service. Much more positive and we left feeling good about the experience. Thank you!!
1/23/2019
Donald G. VERIFIED CUSTOMER
Richard did a phenomenal job getting my truck repaired and back to me!!!
1/23/2019
Giannine D. VERIFIED CUSTOMER
He was fantastic. It was the first time I have ever taken my van in to you and he was great. Very professional, courteous and welcoming. I will be back and would love to have him as my service advisor for good! Thanks!
1/23/2019
Jacqueline A. VERIFIED CUSTOMER
Good to work with
1/22/2019
Barbra B. VERIFIED CUSTOMER
I am always treated with courtesy and respect at your dealership. Thank you and kudos to your team. The car was finished when you said it would be and the shuttle service was so very helpful to us.
1/22/2019
Trever M. VERIFIED CUSTOMER
Told it would take 1 hour for an oil change and tire rotation and took 3.5
1/22/2019
George T. VERIFIED CUSTOMER
I had an appointment at three pm and was there for more then 2 hours. It was for an oil change only. This is completely unacceptable!! This is the second tim ei have had an oil change with you and it took more then 2 hours for a simple oil change. I will probably not come back. The service tech was in such a rush he didn’t even put a new sticker on the window. When I complain about the time they didn’t seem to care
1/22/2019
Rebecca P. VERIFIED CUSTOMER
Very efficient and professional. Great customer service.
1/21/2019
Jennifer W. VERIFIED CUSTOMER
The staff was very helpful and got my vehicle maintenanced very quickly. Thank you
1/21/2019
Charles D. VERIFIED CUSTOMER
The routine maintenance took 1+1/2 hours, and I had an appointment.
1/20/2019
Douglas T. VERIFIED CUSTOMER
The product is great. The dealership accomplished getting the vehicle back to OEM standard. The disheartening part of the service is the length of time required for the service to be accomplished and the absent phone call for stating the vehicle is done. I received an email alerting me but I don’t check my email daily, I am use to receiving one on one phone calls from a dealership stating the service is complete. It is more personable Vice email. I use email at work to document phone conversations, more of a follow up receipt. Additionally the Dodge dealership appears to be overly packed, which in turns makes the interaction in the service department feel somewhat rushed. The footprint and overall layout is not comforting. With that being said sales and service reps are great on site and have been able to get resolution.