Nina was very personable, informative, and helpful. Very positive customer experience.
2/4/2019
Allen D. VERIFIED CUSTOMER
We are always satisfied with the entire customer experience in having our vehicles serviced at Heartland Toyota. Nina Shaw is as kind, personable and professional as anyone could hope for, and she always makes sure to go over our vehicle reports in detail and goes over any recommendations that present themselves at the time, or may soon in the future. She is a true Professional.
2/3/2019
Kathleen M. VERIFIED CUSTOMER
Excellent customer service And friendly staff as always
2/3/2019
Nannette S. VERIFIED CUSTOMER
We were just wondering why on the last maintenance they told us the tires were still good for another year. They did tire rotation and didn’t mention anything about the tires needing to be replaced this soon.
2/3/2019
Castor G. VERIFIED CUSTOMER
Austin Newell delivered outstanding customer service
2/3/2019
Chuck H. VERIFIED CUSTOMER
Nina is such a wonderful person to work with. She kept me informed of my truck and was helpful answering questions I had about my truck. Hartland Toyota should be fortunate woth ab employee like her. She should be the example of what all employees should be!!
2/3/2019
Alex B. VERIFIED CUSTOMER
Gennifer was amazing. Very sweet and answered all my questions. Was a very seem less process
2/3/2019
Kristina A. VERIFIED CUSTOMER
Roberto was awesome!! I had originally purchased my vehicle from the Dodge Jeep dealership next door but somehow I scheduled my oil change with Toyota. I was glad that I had made a mistake because the overall friendliness,efficiency and polite staff was night and day compared to the awful and rude service at the Jeep Dodge dealership. I will be taking my vehicle to Heartland Toyota!! Thanks Roberto for making my experience so great today.!!
2/3/2019
Tad K. VERIFIED CUSTOMER
Always friendly Nina was pleasant and informative. Thank You.
2/3/2019
Sylvia D. VERIFIED CUSTOMER
Great service thank you
2/3/2019
Justus K. VERIFIED CUSTOMER
Gennifer was great. Informative and helpful. Answered all of my questions. Got me in and out quickly
2/3/2019
Brandon B. VERIFIED CUSTOMER
Very nice and speedy service. Thanks very much for the professional service!
2/2/2019
Terry W. VERIFIED CUSTOMER
Awesome as always
2/2/2019
Christopher M. VERIFIED CUSTOMER
Nina has fantastic custimer service and a great sense of humor.
2/2/2019
Robert R. VERIFIED CUSTOMER
Great service and great people with the exception of the blonde girl in the parts dept. She was not very friendly at all. When I stood at the counter for some parts she just looked at me with a blank stare until I said something. Other than that this dealership has been fantastic to me.
2/2/2019
Chris T. VERIFIED CUSTOMER
Always great service - Nina is a great addition to the team!
2/2/2019
Joan B. VERIFIED CUSTOMER
Nina was gracious, helpful and competent. It is clear Nina likes her job and enjoys being a face for Toyota.
2/2/2019
Robert D. VERIFIED CUSTOMER
Dustin is a great resource and excellent problem solver and ha stamen care if any and all issues I have presented.
2/2/2019
Jeanne O. VERIFIED CUSTOMER
My name is Robin Okubo and I’m Jeanne’s husband. The 10K mile service that I received today was excellent. Thank you!