Donnie Buster did his job very well, very informative and very polite, 10/10 happy experience
1/9/2020
Jonathan W. VERIFIED CUSTOMER
He was great, super attentive, great listener and overall a job well done
1/9/2020
George F. VERIFIED CUSTOMER
Aaron is always professional and a pleasure to work with on keeping my vehicles in top shape.
1/8/2020
John F. VERIFIED CUSTOMER
Friendly and courteous employee.
1/8/2020
Don M. VERIFIED CUSTOMER
Just one thing: since it was a prepaid service contract, it wasn’t clear from the paperwork exactly what was done except for the “checks.”
For example: was the oil changed? We’re the tires aligned and balanced?
I didn’t ask at the time because I thought the paperwork would detail that.
Don
1/8/2020
Arleen B. VERIFIED CUSTOMER
Great service, I drive about an hour to come there and always leave satisfied. Didn’t find a solution to one of my problems but reassured you are there if I need you. Thanks again
1/8/2020
Rupa D. VERIFIED CUSTOMER
He had it done in the time he said it would be. He was professional. I enjoyed my massage and London Fog while I waited. Thank you again.
1/8/2020
James L. VERIFIED CUSTOMER
The car seems to run better after the injectors were cleaned and the PCV valve replaced
1/8/2020
Barbara W. VERIFIED CUSTOMER
Austin was respectful and professional. He clearly explained the condition of my car.
1/8/2020
Jay V. VERIFIED CUSTOMER
Fantastic and professional as always
1/8/2020
Theresa B. VERIFIED CUSTOMER
I sent an email to your customer service earlier. Thank you
1/8/2020
Anthony B. VERIFIED CUSTOMER
Service Representative was great.
1/8/2020
Lisa H. VERIFIED CUSTOMER
I loved the chair massage by Julie B.
1/8/2020
Lynden C. VERIFIED CUSTOMER
Thanks!
1/8/2020
Bis H. VERIFIED CUSTOMER
The whole thing went very smoothly! I appreciated several things:
1. David’s polite and helpful interactions while helping me get my rental car, switch items out etc.
2. The rental car gal who intuitively knew I wouldn’t want a keyless entry car! She also was very good at customer comfort.
Thanks!
1/8/2020
Donald R. VERIFIED CUSTOMER
Austin worked with us today to give us the maintenance we needed on our Prius. He was easy to work with.
1/8/2020
Richard S. VERIFIED CUSTOMER
He was great.
1/8/2020
Gail W. VERIFIED CUSTOMER
All went well. Michael was efficient and friendly. He explained everything very well and checked and applied my loyalty rewards items.
1/8/2020
Matthew R. VERIFIED CUSTOMER
Great customer service
1/7/2020
Gregory V. VERIFIED CUSTOMER
Rick and the team at Heartland Service Dept were very courteous and quick in getting my oil change completed.