No need to contact me regarding this. Just wanted to note that after I dropped off my vehicle and told an advisor would reach out once it was checked in, I waited half an hour before I went to one of the advisors desk to find out what was going on and make sure my vehicle wasn’t looked over and forgotten about. I was told the process was already underway which is great but it would’ve been helpful to know the estimated completion time before the first half hour.
3/18/2019
Jon W. VERIFIED CUSTOMER
Everything was great, thank you!
3/18/2019
Nikki R. VERIFIED CUSTOMER
Great customer service! I appreciate the shuttle.
3/18/2019
Dan G. VERIFIED CUSTOMER
Process of putting on tires took way too long. Costco can ad them in 1-1.5 hours .
3/17/2019
Lorena M. VERIFIED CUSTOMER
Chris Kite was a life saver!!! Very efficient, personable and genuine! If I break down again or with any other service I hope he’s my service advisor! I’m a true fan of his!
3/17/2019
Deeann M. VERIFIED CUSTOMER
Francisco was so nice and helpful! He is an asset to the Longo Toyota team. I also briefly dealt with Ms. Hubbard and she was great, too!
3/17/2019
Rogelio O. VERIFIED CUSTOMER
Fuel term trims are real high and the truck still. Running rough
3/17/2019
Felicia J. VERIFIED CUSTOMER
Service was great
3/17/2019
Mike B. VERIFIED CUSTOMER
Doug has helped our family with the servicing of nine Toyota vehicles over the past 10 years. He is the reason we have moved our service business and drive a little further to Longo Toyota. He is a true professional.
3/17/2019
Juan O. VERIFIED CUSTOMER
Just wanted to say that the coda born it’s a great person professional and JobWise they are really good so that’s all I can say good trait and professionals
3/17/2019
KARA K. VERIFIED CUSTOMER
David is always a pleasure to work with. From knowing WHO I am to explaining everything in a way that I can understand, sets him apart from others. I actually enjoy getting my car serviced. We definitely need more “David’s”
3/16/2019
RAUL R. VERIFIED CUSTOMER
Amazing experience, I loved the way I was attended look forward to bringing my vehicle for services with you guys, THANK YOU Francisco Jimenez, very responsive and respectful young man!!
3/16/2019
JEFF M. VERIFIED CUSTOMER
Great job all the way around. I always have great service at this location.
3/16/2019
SHARON R. VERIFIED CUSTOMER
Thanks
3/16/2019
Deborah H. VERIFIED CUSTOMER
My car was sparkling when I picked it up!!!!!????????????????????????????????????????????????????
3/16/2019
Gerald J. VERIFIED CUSTOMER
He is s consummate professional, always courteous and knowledgeable, letting me know exactly what they’re doing with our cars. Not to mention keeping our vehicles current when there’s a small recall. Great job all around.
3/16/2019
Jennifer L. VERIFIED CUSTOMER
Thanks
3/16/2019
Mark M. VERIFIED CUSTOMER
First time there for service. I will start using you for my regular service
3/16/2019
Larry W. VERIFIED CUSTOMER
Excellent service. The best
3/16/2019
Kristen B. VERIFIED CUSTOMER
Dakota was amazing. I had a family emergency and could not pick up my car before close. He was very flexible and I am thankful for it.