Job was well done and fast. Future needs of vehicle was explained very well and quickly. Love the car wash. Entire car inside out was really clean. Will return.
11/7/2018
Ronnie S. VERIFIED CUSTOMER
A bit concerned about comments regarding doing DIY service for every other oil change. I am using exclusively Pennzoil full synthetic because of lower noack which will reduce engine carbonization. I suspect that I am using higher quality than the Hyundai oil which are of unknown origin or noack. The primary reason for the alternating services is to provide best of both with factory checks each and every other oil change with premium quality on the DIY changes though less comprehensive checkups during the DIY services. The attitude that DIY is not equal from an oil change perspective is not appreciated as I have receipts and entered the service logs. In addition I have each and every fuel receipt for 89 octane Chevron with Techron exclusively due to clean burning and less carbon buildup.
11/5/2018
JERRY L. VERIFIED CUSTOMER
I found a tiny dent on my car's hood after the service and this was not the first time this thing happened. After my car's first 3000 mile service, I also found a small scratch on my car's left tail light. These are small damagea but it's irritating to know that people servicing your vehicle were not being very careful handling it.
11/4/2018
Francisco J. VERIFIED CUSTOMER
I take my time today to state 3 things: 1) The service assossiate Marisol made the process simple and clear; hands down she is the right person at the desk. 2) The services provided are not expensive at all; I learned it is effective to also consider dealership services. 3) The tasks that were supposed to get done in the car are done; no playing no talking around. Straight in and out.
Thank you.
11/4/2018
MONICA Q. VERIFIED CUSTOMER
Yes she was great I will be back
11/4/2018
RACHEL O. VERIFIED CUSTOMER
I have done recall problems through service advisor Barry Albino many times in the past and have always been very happy with Barry's outgoing personality and desire to help. I did more than recall service this time and did my 65000 service,front brakes and alignment thanks to the advice of Barry As a single woman I can trust WIN HYUNDAI for the best service.
11/3/2018
JAZMYN A. VERIFIED CUSTOMER
My experience was exceptional. He was very friendly and patient with explaining every little detail. As well, he offered a coupon that was a huge help and due to the other promotions he told us about that we didn’t know Hyundai offered we will be returning in the future for many other services.
11/3/2018
Doug T. VERIFIED CUSTOMER
Thank you
11/3/2018
KYLE L. VERIFIED CUSTOMER
Miguel was very helpful and thorough about what to expect while my vehicle was there. He did a great job.
11/3/2018
WON R. VERIFIED CUSTOMER
Very satisfied. Excellent
11/2/2018
WON R. VERIFIED CUSTOMER
Very satisfied
11/2/2018
Alexander M. VERIFIED CUSTOMER
I made my appointment online and I had selected Albino. When I arrived, Albino was not at his desk, but Dwayne had just wrapped up business with another customer. Even though he was with the other customer, Dwayne saw me and gave me a friendly greeting. Wow, I like that,
"Be right with you" he said.
I told him I came looking for Albino, Dwayne said Albino would be right back. Can I help you?"
In short, Dwayne gave me 1st class attention and service. Please convey to everyone how important customers are treated even with a smile and friendly greeting. Dwayne is absolutely great! A suggestion for your Service Manager: Why not install a TV for your service advisors and customers in that work area? How much would it cost? This would be great for customers and employee morale. Thank you for listening. Alex
11/2/2018
Debra L. VERIFIED CUSTOMER
While Dwayne service was greay upon checking in car, I was disappointed that service forgot to put my wheel lock back in car. I had to drive back up to dealership after coming home. Not happy since I had things to do.
11/2/2018
Pat H. VERIFIED CUSTOMER
Barry is the only person I want to talk to you when I come to WIN Hyundai. He has always taken care of me and my needs regarding my Hyundai. He’s well mannered, polite, courteous, funny at times. I always look forward to seeing him. It’s good when you can come and always see the same face not service people come and go that’s not good.
Barry You are the man!????
11/1/2018
Michael C. VERIFIED CUSTOMER
Fast friendly service.
11/1/2018
TERESA J. VERIFIED CUSTOMER
Miguel was very helpful and informative. He answered my questions and kept me updated as to the repairs of the vehicle.
11/1/2018
Violeta R. VERIFIED CUSTOMER
Barry was nothing short of exceptional! He provided excellent service, was easy to talk to and showed genuine concern in taking care of all my car’s needs. He went above and beyond which I truly appreciate. It is hard to come across someone that shows that commitment to their customer. Barry is personable, professional and patient! Thanks to him I will be back for future services and have recommend it to my friends & family!
10/31/2018
Robert S. VERIFIED CUSTOMER
Routine
10/31/2018
Alfredo T. VERIFIED CUSTOMER
In regards to Ms. Maravilla, she was very helpful and concerned about my service since new parts had to be ordered due to damage. Overall Ms. Maravilla's service was timely and she displayed manners. Only gripe is with the Part department about their lack of notification that my ordered parts had arrived.
10/30/2018
Gary S. VERIFIED CUSTOMER
Excellent service! The promptness of the work, the outstanding car wash, the $20-Off coupon I had gotten in the mail -- it was all a great experience! Thank you.