I think she was amazing at providing service. There is a reason why I drive 15 miles to go to WIN in Carson instead of the dealership instead of the Hyundai dealer 2 miles away, and it’s for the excellent customer service.
8/4/2019
Laura O. VERIFIED CUSTOMER
My auto was the same as I took it, so I took my car to another dealership service department, don't plan on returning to WIN Hyundai ..
WIN was not able to notice the very obvious mechanical problem.. bad customer service unprofessional..
8/4/2019
Myisha M. VERIFIED CUSTOMER
Thank you Barry Albino for your star quality service!
8/4/2019
Denise H. VERIFIED CUSTOMER
Hector was an awesome salesperson
8/4/2019
Terrylyn H. VERIFIED CUSTOMER
He made sure I was very comfortable and let me know when my car was almost ready and I really appreciate it.
8/4/2019
Stephen C. VERIFIED CUSTOMER
Good job.
8/3/2019
Shari C. VERIFIED CUSTOMER
I was very happy with the service from Kathy. Very helpful and friendly. But ended up buying my one tire that I needed replaced from American Tire. They had a much better price with installation and a guarantee program.
Price was the only difference here.
8/3/2019
Anna L. VERIFIED CUSTOMER
Great Job Hector! ????
8/3/2019
Edwin J. VERIFIED CUSTOMER
Glad to have made the acquaintance of Barry Albino. He welcomed me to the Hyundai family
8/1/2019
Rosa C. VERIFIED CUSTOMER
Okay
8/1/2019
Maverick A. VERIFIED CUSTOMER
Ruben was great. He really helped me out in all the mishaps caused by previous events of selling a car not ready for sale ie: broken sensors, overdue oil change etc.
8/1/2019
Joana L. VERIFIED CUSTOMER
Hector helped me and answer all my questions
7/31/2019
Norman S. VERIFIED CUSTOMER
I know I was given an ESTIMATE of time and it's not a guarantee, but going from 4 hours to 6.5 hours was excessive, and my paperwork wasn't ready by the time I arrived.
7/30/2019
Elizabeth P. VERIFIED CUSTOMER
The service was great. I didn’t have to wait to long for my car and there was coffee and donuts for everyone. What nice service.
7/30/2019
Dipika K. VERIFIED CUSTOMER
She did excellent job. She also arranged loaner as work can not be done in one day.
7/28/2019
Wilfredo D. VERIFIED CUSTOMER
Service was fine friendly
7/28/2019
Lorena G. VERIFIED CUSTOMER
Made appointment for 7:30, advisor did not put car on expedited express lane as indicated on confirmation email. When I asked if info was on her computer she said no. I showed her email of coupon for $34.95 oil filter she took picture and still charged me $43.00. The wait was horrible at 9:40 she said car would be washed but t would be a while. When I got there at 7;30 I said I had a 10:00 appointment. At 9:30 advisor said there were other cars waiting to be washed and if I had to leave they wouldn’t wash it and they didn’t.
7/28/2019
Lydia M. VERIFIED CUSTOMER
Hector was great. While I'm not sure the root cause of the problem was fixed. The symptom was and service was excellent.
Time will tell.
7/28/2019
Laurie L. VERIFIED CUSTOMER
First drive after bringing it home, I felt resistance, vibration and rough handling. Then brakes began to squeal constantly. I am afraid to drive it back for service, may use a flatbed. I am not at all happy.