Quick lane is advertised as no appt needed. Went in a couple days ago and was told I'd need to make an appointment later in the week. So which is it? I'm ok with making an appointment but don't advertise on your website and on the wall of the store no appt needed if that's not reality. It just wasted my time coming twice.
Also assumed my car would be washed and vacuumed but that didn't happen either.
9/2/2017
Anna L. VERIFIED CUSTOMER
Every one was very polite and helpful . Very good service !
9/2/2017
Vernon A. VERIFIED CUSTOMER
Did not fix the leak in my tire.
Did not take my coupon until I reminded them
The car wash was not working.
9/2/2017
Steve H. VERIFIED CUSTOMER
Staff was incredibly friendly and helpful. Very pleased with the level of service I received.
9/2/2017
Jeremy V. VERIFIED CUSTOMER
Took longer than expected.
9/2/2017
Isaac S. VERIFIED CUSTOMER
Truly excellent job, and service was astounding.
9/2/2017
Jerry B. VERIFIED CUSTOMER
The only thing is they didn't wash my vehicle
9/2/2017
Leah H. VERIFIED CUSTOMER
They did awesome! David always kept me informed on what was happening with my car!
9/1/2017
Tammy B. VERIFIED CUSTOMER
Chase and Travis are exceptional
9/1/2017
Derrick C. VERIFIED CUSTOMER
Crossley has great people
9/1/2017
William C. VERIFIED CUSTOMER
Solomon helped me with all my questions and I hope that every time I bring my 2011 F150 in for service, Solomon is the technician who performs the service.
9/1/2017
Joseph L. VERIFIED CUSTOMER
Very Good Service!!!
9/1/2017
Shane H. VERIFIED CUSTOMER
Very helpful and professional service.
9/1/2017
Jeff V. VERIFIED CUSTOMER
Good job
9/1/2017
David B. VERIFIED CUSTOMER
Very speedy service was supposed to be there all day was out in a hour. Made my day
9/1/2017
Donald J. VERIFIED CUSTOMER
Two of my concerns were NPF- one is dependent upon an ambient temperature of under 45, but the other concern is in driveability. Neither were logged in OBD, so neither could be repaired.
9/1/2017
Barry M. VERIFIED CUSTOMER
Overall great job on service and communication when service was completed.
8/31/2017
Jeffrey L. VERIFIED CUSTOMER
They checked our battery quickly and it was bad. They gave us a ride home which I thought was great service. To offer this service is what makes them stand out above the rest of the dealerships.
8/31/2017
Jon L. VERIFIED CUSTOMER
Courteous and helpful
8/31/2017
Kimberly B. VERIFIED CUSTOMER
It took your tech 2 hours to do a tire repair , one tire replace and change my oil. I was not happy. I was the very first person in the shop this morning. I could have went to tired plus and had four new ones put on in a hour. Will make me think twice before I ever go there for any tire related issues again.