Would like to thank the service team for getting my sorento back in action quickly. Almost too quickly haha. Once again Thank you
4/24/2020
Rebecca V. VERIFIED CUSTOMER
I had an appointment at 8 am and was there before 8am, there were 3 cars in front of me in line. I sat and waited one & a half hours for my oil change and almost every person that came in after my car left before me. One girl arrived 30 minutes after me and left 30 minutes before me and she had and she had an oil change. I had to get up and go check on my car, and the paperwork was sitting on the desk, the person was on the phone. Another guys came and told me later my car was done being washed and asked if everything was good, I mentioned about the other cars being out before mine and he handed me off to the person who checked me in, and told him, she’s not happy, give her a free oil change. Then I was walked out to my car and not a work was spoken by your rep, he handed me my keys and said have a good day. So I guess having an appointment doesn’t matter, you just need to show up or know somebody to get your car worked on. The San Bernardino Kia realer takes appointees first and then fits in any non appointments. I came to your Kia service cause I live in Apple Valley and work in San Bernardino and have been off work due to Covid-19.
4/24/2020
Rosabel A. VERIFIED CUSTOMER
Great work . All staff was helpful.
4/24/2020
JOSE A. VERIFIED CUSTOMER
Stacey was very professional and very helpful. I was very pleased with the service and was happy with the environment in the service department.
4/23/2020
WHITNEY C. VERIFIED CUSTOMER
Very kind and helpful
4/23/2020
Maria S. VERIFIED CUSTOMER
Stacey is awesome! She got me in and out and she’s one of my favorite advisors! I’ll be definitely be back soon!
4/23/2020
SUSAN V. VERIFIED CUSTOMER
I was so surprised how quickly they got it done and they even put my plates on for me and showed me how to properly remove my weather mats. I immediately told everyone on FB how much i love this KIA dealership. Thank u all so much!
4/23/2020
WILAINE B. VERIFIED CUSTOMER
Service was quick and knowledgeable. Customer service was al
Awesome. Thank you
4/23/2020
TINA A. VERIFIED CUSTOMER
Andy wilon is all ways so helpful and always gets my car done on time, he's the best!!!
4/23/2020
CYNTHIA P. VERIFIED CUSTOMER
Andy did a great job on my van.
4/23/2020
Gina H. VERIFIED CUSTOMER
William was so attentive and kept me updated on the status of my car. He helped me understand what was going on at all times. I would recommend High Desert Kia to all of my friends and family. Thank you High Desert Kia!!
4/23/2020
LAURA S. VERIFIED CUSTOMER
Called William in the morning and he was able to get me an appointment for the same day. Was told it would take about 90 min. But only took 60 min. William has and always is very helpful and courteous. That is why will always bring my car to him for service.
4/22/2020
Delaina C. VERIFIED CUSTOMER
Andy was the best will come here all the time.
4/22/2020
Brian A. VERIFIED CUSTOMER
????
4/22/2020
Shery C. VERIFIED CUSTOMER
William has assisted me in majority of my car maintenances. He has always been very pleasant and is one of the reasons we keep choosing kia for all of our services.
4/22/2020
Pamela V. VERIFIED CUSTOMER
Brenda was very friendly and professional. It was a great experience
4/22/2020
Nicholas G. VERIFIED CUSTOMER
He is awesome
4/22/2020
Victor H. VERIFIED CUSTOMER
Brenda is Awesome she answered all my questions and gave me Excellent service !