Andy provided an outstanding customer service while my vehicle was being repaired.
10/18/2017
Raymond L. VERIFIED CUSTOMER
Stacy was great, too bad Larry left us.
10/17/2017
Gerald S. VERIFIED CUSTOMER
Yes
10/17/2017
Chester Y. VERIFIED CUSTOMER
I was satisfied with the GPS Update to the latest version 11. However I was disappointed that the software had not been downloaded to a flash drive prior to my arrival. The appointment was made a week earlier and the update should have taken less than two hours. Since the download of the program from a computer to the flash drive was not previously done, my update required 6 hours to complete the job.
10/17/2017
Barbara P. VERIFIED CUSTOMER
Yes
10/17/2017
Paul E. VERIFIED CUSTOMER
Gteat service and communication.
10/17/2017
Addison E. VERIFIED CUSTOMER
Mr. Williams was very helpful and was very satisfied with the service that I got from Kia thank you I will come again as long as I own a Kia .
10/16/2017
Vince E. VERIFIED CUSTOMER
Went above an beyond to help out.
10/16/2017
Dawnelle A. VERIFIED CUSTOMER
It was nice to hear that you guys offered a text service for the status of my car. Stacy offered us this service and and I thought it would be an easy way to communicate with her. I did receive texts from her, but every time I attempted to text her back to ask questions I never got a response back. When a response did come back it had nothing to do with the previous text that I had sent. In the future if this is the way this service works, I would rather just have calls where I can talk to someone. As far as face to face time with Stacy, everything was fine and she was very professional.
10/16/2017
Teri W. VERIFIED CUSTOMER
Very friendly and professional service.
10/15/2017
Beverly O. VERIFIED CUSTOMER
Amazing service from Andy. Thank you for letting me no my tail lifer was out..
10/15/2017
TYRONE F. VERIFIED CUSTOMER
I have had to wait much too long to receive a scheduled oil change (nearly two hours). That's totally unacceptable. My previous service experience has been similar.
10/15/2017
James C. VERIFIED CUSTOMER
Stacey was very nice, and took time to explain everything in detail.
10/15/2017
MYRON Y. VERIFIED CUSTOMER
I received excellent service and the technician was very efficient kept me updated throughout the day and very friendly. I highly recommend this Kia dealer.
10/15/2017
STACEY U. VERIFIED CUSTOMER
Very friendly service.
Thank you.
10/15/2017
Lori L. VERIFIED CUSTOMER
Wonderful experience.
10/15/2017
TINA H. VERIFIED CUSTOMER
Good service
10/15/2017
DANIEL W. VERIFIED CUSTOMER
Stacey was very helpful and patient with all the customers she had.
10/14/2017
Elizabeth A. VERIFIED CUSTOMER
Always happy and satisfied with Kia service department.
10/14/2017
Susan S. VERIFIED CUSTOMER
Andy is a very knowledgeable and friendly service advisor. We give him an A plus rating ..Mr&Mrs Stekkinger ..