David did an excellent job. He surpassed everything that I expected from my experience at Kia. I have done plenty of work in the past with Honda and Kia has done a really good job of getting its clients in and out of the service area. I appreciated the pricing and he did not try to sell me anything extra. That is exactly what I was hoping for. I appreciate the good work the David Galvez did today.
1/19/2018
Sabrina G. VERIFIED CUSTOMER
William was outstanding!!!!! Made for a pleasant visit! Thank you!
1/19/2018
Kelly L. VERIFIED CUSTOMER
Stacey was great! Very professional and friendly!
1/18/2018
Lauren D. VERIFIED CUSTOMER
Andy was very helpful and thorough in answering my questions as to what was being done to my car.
1/18/2018
Katherin P. VERIFIED CUSTOMER
The service was very satisfactory.
1/18/2018
David E. VERIFIED CUSTOMER
William was awesome!
1/18/2018
Jim D. VERIFIED CUSTOMER
Very impressed best service i have ever experienced. Thank you very much.
1/18/2018
Alex A. VERIFIED CUSTOMER
Every time we have to deal with valley hi Kia for ANY type of service it’s a bad experience. This last one the worst of all. Due to your staffs neglegence there’s been a lot of out of pocket expenses on our part. To top it off the manager Jason is one of the most rude disrespectful condescending managers I’ve ever encountered. Your facility was very UNaccomodating and continued to give excuses for everything they did wrong. Extremely dissatisfied with the service and will NOT purchase another vehicle from your facility. A complaint has been filed with BBB and contact has been made with corporate.
1/17/2018
Robert W. VERIFIED CUSTOMER
David
I’m happy to be dealing with David!! He is on top of things and keeps me informed thru out the time that I’m there. He gets me in and out of there in a timely manner. Very good service rep!!! You need more like him. Keep up the good work!!
Thanks
Robert W
1/17/2018
Samantha P. VERIFIED CUSTOMER
It was a great job with the service.
1/17/2018
John M. VERIFIED CUSTOMER
It's a warranty issue we have been dealing with for almost a year. We have been inconvenienced over and over to keep bringing it back. Yet again we have to pick up the car, put miles on it and come back for testing. It's getting very annoying to go back and forth.
1/17/2018
Anthony R. VERIFIED CUSTOMER
STacy was very nice and showed concerned when I asked questions and was able to provide an answer. Staff was very polite.
1/17/2018
Carol T. VERIFIED CUSTOMER
Andy wasn’t the problem
Waiting 3 1/2 hours for an oil and filter change is just ridiculous
1/17/2018
Gary M. VERIFIED CUSTOMER
The woman who helped me was very nice and professional
1/16/2018
Deborah C. VERIFIED CUSTOMER
I'll say it all on the survey but just wanted to add that we thought David Galvez was terrific. Really, really happy with the whole thing.
1/16/2018
Kenneth S. VERIFIED CUSTOMER
Ok thanks
1/16/2018
Toyrea W. VERIFIED CUSTOMER
Andy, provided great customer service.
1/16/2018
Jeannine J. VERIFIED CUSTOMER
She works very hard insuring the customers are happy.
1/16/2018
Virginia C. VERIFIED CUSTOMER
Andy was kind and respectful. He explained me the process of the service and the time required to have the job done. I’m very satisfied. Thanks.
1/16/2018
Christine R. VERIFIED CUSTOMER
Outstanding service with David Galvez and the crew as always