Stacy was very friendly and knowledgeable, she was able to give me great information on features I did not know I had! Thank you so much for having such great people working for you who are willing to spend extra time with customers what a difference it makes!!
2/9/2018
Lupe B. VERIFIED CUSTOMER
I brought my vehicle in for an oil change I checked my car before I left my house and they inspected it when I brought it in before they took it back. When my vehicle was done I was told I was missing a lug nut on the front tire and it would be $6 to replace. I said ok because I didn't want to drive away with a missing lug nut but I let her know they were all there when I brought my car in. In the end they didn't charge me as I was waiting for my car I saw one of the mechanics drop what looked like a nut or bot and it rolled under a car. Your service role need to be more careful not lose track of nuts and bolts band don't try to get away with telling the customer it was missing when I brought it in.
2/9/2018
Carlos C. VERIFIED CUSTOMER
David was very knowledgeable and very professional Thank You very much
2/9/2018
Daniel O. VERIFIED CUSTOMER
They have a great team of people they're very respectful and fun to be with very informative anybody anytime thank you again for a wonderful service that you provided for me our family can be rest assured that the job was done right thanks again William
2/9/2018
James M. VERIFIED CUSTOMER
I'm from the East Coast. A lot if businesses in California lack good customer service. Stacey was a reminder that excellent customer still does exist. I come from a government agency and she would received a bonus for her knowledge and service she provided me. Thank you Kia for having an employee named Stacey Keen.
2/9/2018
Renee F. VERIFIED CUSTOMER
I liked Andy Wilson he was very courteous and professional. Even when I came back because I didn't feel comfortable with the way the brakes felt he was very helpful
2/9/2018
SERGIO G. VERIFIED CUSTOMER
Excellent thanks
2/8/2018
ERIN C. VERIFIED CUSTOMER
Thanks David!
2/8/2018
FRED L. VERIFIED CUSTOMER
Car runs great.
I left my sunglasses in my car when i picked up my car they were gone.
I told Andy and he was going to tell his boss to call me never happened.
I had Oakley. 170.00
2/8/2018
HELEN C. VERIFIED CUSTOMER
Thank you Andy for all your attention you gave us
2/8/2018
MICHELLE A. VERIFIED CUSTOMER
I'm always happy with the service I get
2/7/2018
CATHERINE W. VERIFIED CUSTOMER
Stacy went above and beyond to get my car to me, jumped thru many hoops
2/7/2018
THOMAS H. VERIFIED CUSTOMER
Very friendly service though it took longer than expected for an oil change.
2/7/2018
LARRY W. VERIFIED CUSTOMER
He was on tine, did a great job found a nail in my tire washed my car, went over all things that need to be taken care if in near future
2/7/2018
RENEE F. VERIFIED CUSTOMER
Bringing van back brakes don't feel right. When trying to stop at a red light wound up in middle of the intersection good thing I didn't get hit or crash into someone. I have to pump them in order to stop