Stacey was an excellent sample of a model employee. She greeted us with a smile. Took care or business was extremely knowledgeable and answered ever question we had. I have to say Employee of the Month would look great under her picture. She’s a keeper!
8/23/2018
Susan S. VERIFIED CUSTOMER
Andy Wilson is a people person employee. We appreciate his customer service ...our service was done properly in the time promised..we have been a customer 5 years and would appreciate any special discount oil coupons you could offer us.thank you...Robert and Susan S
8/22/2018
Bynum H. VERIFIED CUSTOMER
Very courteous and professional
8/22/2018
JOHN F. VERIFIED CUSTOMER
Great efficient service....within a hour. Very professional and courtesy
8/22/2018
Kevin W. VERIFIED CUSTOMER
Everyone was great!!!
8/22/2018
January R. VERIFIED CUSTOMER
Thank you for your service and providing a functional guest lounge.
8/22/2018
Randi C. VERIFIED CUSTOMER
Stacy did a great job communicating with in regards to my car. My wait time was what she told me, I was very happy with that.
8/22/2018
Cristal M. VERIFIED CUSTOMER
It is my second time being assisted by David and I have to say he is amazing, Not only is he friendly and provides top of the line customer service but he is so knowledgeable and made sure he provided me with every piece of information.
8/22/2018
LEANDRA M. VERIFIED CUSTOMER
She was very pleasant and very friendly
8/22/2018
John E. VERIFIED CUSTOMER
Andy was very helpful during the car service
8/22/2018
Robert G. VERIFIED CUSTOMER
Waited 15 minutes when recognized me. Sent to a window without anyone there. After 10 more minutes Stacy noticed me waiting and asked to help me. Was told service should take an hour. After 80 minutes I spoke to the cashier and she said she'd call to check the status. No one came to tell me anything. After 2 plus hours the bill was brought to the cashier. Car still not ready add it was still in the 'car wash'. Another 8 minutes and finally see my car.
Overall, the service is declining. My last 3 visits have not been stellar. Kia offers a great warranty and service. If part of the components are missing customers wil start going elsewhere.
8/22/2018
JOHN M. VERIFIED CUSTOMER
David Galvez is my go to guy when it comes to my vehicle, my car is always ready for me when he says it will be. You at KIA have a winner with employee you should give him recognition of some kind.
8/21/2018
Ramiro E. VERIFIED CUSTOMER
Very very disappointed with my service at your facility
8/21/2018
Andraleta C. VERIFIED CUSTOMER
William was very pleasant to work with and talk too.
8/21/2018
Shannon U. VERIFIED CUSTOMER
We appreciate all your help this service. Thank you.
8/21/2018
Shirley H. VERIFIED CUSTOMER
Treated very good and friendly. And car was ready when Andy said it would be. Thank you
8/21/2018
Montez De. VERIFIED CUSTOMER
Excellent service
8/20/2018
Francisca V. VERIFIED CUSTOMER
Mr. Enriquez gave me the Best Customer Experience!!
8/20/2018
Marcos O. VERIFIED CUSTOMER
Excellent customer service
8/20/2018
SONYA P. VERIFIED CUSTOMER
I was treated very nice. He was very professional. I did not know I would have to wait so long around 2 hrs for a oil change. But I was comfortable, coffee and TV tobwatch was nice to have while waiting