I was very satisfied by the help that I got from Stacey. She did everything to make sure that I was pleased and taken cared of.
10/1/2018
Judy C. VERIFIED CUSTOMER
Stacey is always helpful and professional
10/1/2018
Steven S. VERIFIED CUSTOMER
She was really good with us. We will be calling her again soon for another repair that can only be taken care of during the week
10/1/2018
TRACEY K. VERIFIED CUSTOMER
I took my 2018 Kia Optima in on 9-26-2018 because there was white smoke coming from the vents. The manager at the service department said it was Oil on the valve and they got it taken care of. The day after I picked up my car ( 9-30-2018) I drive 40 min to work, Park my car, then proceeded to open my hood because I smelt the smoke once again. IMMEDIATELY once I opened my hood I see white smoke! This is going to be the 4th time within 4 months of me having the car that I’m going to have to return it to services. I don’t live 10-15 min away! I live AN HOUR AWAY! Past barstow! Not only was the problem not fixed the first time! But when I got my car back it was complete dirty on the trunk! I understand they were not doing washes due to the wind! But this dirt could have been easily wiped down because that’s what I did when I got it back! I wiped it down in 5sec with a wash cloth! If I would have know what crappy service I was going to get when I got this car...I would have NEVER purchased this car! I am so tempted to return it and go to Honda! Very disappointed in KIA!!
9/30/2018
Sharon G. VERIFIED CUSTOMER
Service was great, on time and friendly
9/30/2018
Sandra F. VERIFIED CUSTOMER
Stacey was great to deal with everything won't smooth
9/30/2018
Queshanna B. VERIFIED CUSTOMER
It took almost two hours for an oil change
9/30/2018
Perry L. VERIFIED CUSTOMER
Ms Stacy is the best and the mechanic Jimmy did a great job. Thank you Valley Hi Kia.
9/29/2018
Sharon T. VERIFIED CUSTOMER
Dave was grrrreat!
9/29/2018
Maria R. VERIFIED CUSTOMER
Very good service thank you
9/29/2018
Tanya S. VERIFIED CUSTOMER
I really like dealing with Andy he's very respectful Pleasant always smiling. Thank you Andy for everything you've done to help me get through these problems. Andy rocks Kia
9/29/2018
Christina C. VERIFIED CUSTOMER
I was very happy with the service I received thank you Stacey ????
9/29/2018
Tervor B. VERIFIED CUSTOMER
Andy was outstanding with his communication, his professionalismand overall people skills. Very knowledgeable, I had no worries the entire time my vehicle was in his possession. Outstanding work!!!!
9/29/2018
Trevor M. VERIFIED CUSTOMER
I had to pay $160 just for Kia to tell me the engine is dead and that I would need to pay another $8k+ to get it fixed
9/29/2018
Jonathan P. VERIFIED CUSTOMER
My experience at hi desert Kia was great freindly people and fast service, Stacey was amazing kept me updated and helped me with anything and everything I needed 10 stars for her she’s the best!!!!
9/29/2018
Randy A. VERIFIED CUSTOMER
Yes Valley Hi Kia really does a good job, especially Stacy she really helps me out with my weird schedule to get my car in there thanks again