Andy was very pleasant and provided excellent customer service. He told me how long it would take for my car to be ready and called me when it was complete. Andy was a pleasoto deal with providing great customer service even when he wasn’t feeling well. He should be rewarded for his customer service and professionalism.
12/25/2018
Yvonne J. VERIFIED CUSTOMER
Good job ????????????????
12/25/2018
William S. VERIFIED CUSTOMER
Adny has always provided excellent service to me.
12/24/2018
Alicia R. VERIFIED CUSTOMER
None
12/24/2018
Santos F. VERIFIED CUSTOMER
I was left unsatisfied with the wait time I was quoted for the services I was told I would receive, among a few other things I noticed while I was there.
12/24/2018
Mario M. VERIFIED CUSTOMER
Brenda Serrano , was a Great Service Rep, looking forward to working with her more often . Thank you keep up the good work
12/23/2018
Nalani U. VERIFIED CUSTOMER
Andy is outstanding and I appreciate him very much. My car was serviced and he made sure to hear my concerns and he let me know how things were going. He is a great employee.
Nalani U
12/23/2018
ARGENTINA A. VERIFIED CUSTOMER
Excellent customer service by Brenda Serrano. Completely satisfied
12/23/2018
KERRY G. VERIFIED CUSTOMER
Brenda was very helpful and friendly. She answered any questions I had
12/23/2018
DAVID M. VERIFIED CUSTOMER
Andy was very professional. Got me done quickly. Nice gentleman.
12/23/2018
Veronica B. VERIFIED CUSTOMER
The service by Stacy Keen was excellent. She worked exceptionally hard to convince her co-workers she was knowledgeable and well versed on what needed to happen to complete the service I was awaiting. She had made efforts to remain in contact with me prior to my arrival and throughout my visit, informing me of the progress step by step. If it wasn't for Stacy, I would have changed my yelp and google reviews of the dealership as a whole. Thank you Stacy. There should be more knowledgeable empolyees like yourself.
12/22/2018
JUSTIN S. VERIFIED CUSTOMER
Great job Stacy and team!
12/22/2018
Sandra C. VERIFIED CUSTOMER
Brenda answered all my questions
12/22/2018
Janet H. VERIFIED CUSTOMER
Happy with service, thank you
12/22/2018
Jeanne R. VERIFIED CUSTOMER
Service was fast and efficient.. I didn’t have an appointment and was taken in and provided a ride home while my car was being worked on. Stacy kept in contact with me via text which worked well for me.
12/21/2018
Ericka R. VERIFIED CUSTOMER
Yes great service
12/21/2018
LAURIE T. VERIFIED CUSTOMER
Fast, polite, and extremely helpful
12/21/2018
Maria S. VERIFIED CUSTOMER
I always go in without an appointment but it seemed like I did have one because they had me in and out in no time! William always goes above and beyond for me and even though they were short staffed, he was doing his best to get us checked in. William’s great customer service and everyone at Valley Hi Kia keeps me coming back! Keep up the great work !
12/21/2018
Brad S. VERIFIED CUSTOMER
Very well taken car of just need a little bit more communication
12/21/2018
William M. VERIFIED CUSTOMER
Andy provided the services and follow up for our Kia. Taking the care and understanding that our daughter would soon be driving this vehicle as her own. Great service and follow up.