WILLIAM is awesome. He remembered me from my last visit and that makes me feel more valued as a customer.
1/2/2019
KEYAIRA A. VERIFIED CUSTOMER
Timely and efficient service that made sure all my vehicular needs were met
1/1/2019
HELENA S. VERIFIED CUSTOMER
All of you at Kia are extremely nice and courteous I would highly recommend any one with a Kia vehicle to your facility I thank you for your kind service sincerely HELENA S
1/1/2019
David E. VERIFIED CUSTOMER
The discounted oil change and quick service with my check engine light was much appreciated.
1/1/2019
Geoffrey A. VERIFIED CUSTOMER
Excellence at it's best when you work with Stacy Keen!!!! I really appreciate everything she does!!!! Thank you very much Stacy!!!!
1/1/2019
Cindy B. VERIFIED CUSTOMER
This was a follow up to my oil change due to a leak caused by the technician and the explanation of residual oil was a coverup for shoddy work. A truthful explanation would have been a better route, however, the problem seems to resolved and I'm happy with that.
1/1/2019
LORRAINE D. VERIFIED CUSTOMER
Customer service is absolutely wonderful. Everyone were kind, personable and professional. Although it is far away, I will bring my car back.
Thank you
Lorraine
1/1/2019
Nancy B. VERIFIED CUSTOMER
I have been working with Stacy Keen for over a year when getting service for my Kia and my mother’s. She is an incredible asset to Valley Hi Kia and I can only hope that the work she provides your firm is recognized and acknowledged.
12/31/2018
Beatrice A. VERIFIED CUSTOMER
Stacey was very helpful and got my vehicle back to me in a timely manner I appreciate her
12/31/2018
John C. VERIFIED CUSTOMER
Stacy was very helpful and friendly!
12/31/2018
Mary R. VERIFIED CUSTOMER
William was very helpful.
12/31/2018
Flor P. VERIFIED CUSTOMER
Even though they were extremely busy that were able to repair my car right away, thank you
12/30/2018
Lisa N. VERIFIED CUSTOMER
My foremost concern is that the In/Out mileage reflected that 27 miles were put on my car for what was mostly fluid changing and cleaning maintenance; that really seems excessive and unnecessary. Additionally, the car was crookedly parked in a line of other vehicles and I maneuvered it out to leave the lot. When the door was opened the plastic seat cover was balled up on the seat. The car was not washed as the wash was "broken" and the courtesy reminder sticker for the next oil change mileage was not provided. In all, I feel like the quality service experience I came to expect at the old location has dropped off at the new location.
12/30/2018
David L. VERIFIED CUSTOMER
She was great.
12/30/2018
Chad P. VERIFIED CUSTOMER
Brenda was very helpful she is the best customer service representative I have ever dealt with since I have been taking my car their for service
12/29/2018
Ralph R. VERIFIED CUSTOMER
William did an excellent job of taking care of me and my daughters Kia Sorrento.Thank you very much.
12/29/2018
Samuel T. VERIFIED CUSTOMER
Great service????
12/29/2018
Timothy L. VERIFIED CUSTOMER
Thanks, Everyone was helpful!
12/29/2018
Dion S. VERIFIED CUSTOMER
Really helpful
12/29/2018
Kurt H. VERIFIED CUSTOMER
The vehicle was ready ahead of schedule.
The customer lounge was very comfortable and the hot beverage selection was great.