I didn’t have a good experience at all. I felt attacked by the service manager and one of the technicians, jumping to conclusions about what happened with my car. I still don’t feel that the problem is solved and I am just waiting for the next break down. I’m considering talking to the bureau of automotive repair, because I don’t feel that they are addressing the true issue. Not to mention the men I’ve encountered there other than Andy, assistant service part manager, talking down to me as if I know nothing about my own vehicle
7/6/2019
WILLIAM M. VERIFIED CUSTOMER
Brenda was great but the actual service was bad as usual. Tires were filled to 40 lbs paperwork said 32. The ware of the tires was marked the same but my front are brand new. Plus you guys charge labor for more time than it took. No happy at all!!
7/6/2019
REGINA V. VERIFIED CUSTOMER
I would like to receive more service coupons/discounts.
7/6/2019
Surapongse B. VERIFIED CUSTOMER
She's awesome. She let me know of amy potential hiccups.
7/6/2019
Ronald L. VERIFIED CUSTOMER
Brenda is very competent and has a great personality for what can be a high pressure position. I'm very happy with the time frame she predicted and the fact that my Kia was ready before I expected. She was extremely professional and polite.
7/4/2019
Antonio L. VERIFIED CUSTOMER
Thank u.....i didn’t have an appointment and you managed get me in..,
7/4/2019
Sherri K. VERIFIED CUSTOMER
Everyone was courteous and efficient
7/4/2019
Jason M. VERIFIED CUSTOMER
Was friendly and great to work with.
7/3/2019
Hilma T. VERIFIED CUSTOMER
I greatly appreciate that although I did not have an appointment I was received as if I did and was provided excellent customer service.
7/3/2019
Jan B. VERIFIED CUSTOMER
Very professional and pleasant
7/3/2019
PAUL C. VERIFIED CUSTOMER
Everything went very well. She did a great job!
7/3/2019
William K. VERIFIED CUSTOMER
As expected, my service appointment at Valley High KIA was without unexpected surprises. From beginning to end I was treated courteously. The Service Advisor, Stacey, always makes certain everything is done that was requested and has good information of services needed for the next visit. Stacey also makes sure to check if things that need attention are covered by the warranty when it’s applicable. The vehicle is nearing its 100,000 mile mark and I will continue to go to Valley High because everyone involved is making sure my ride is in impeccable order.
7/2/2019
Alicia R. VERIFIED CUSTOMER
None ????
7/2/2019
Jonathan C. VERIFIED CUSTOMER
Thank you for your service everything was wonderful I will definitely come back you guys are the best..
7/2/2019
Jonathan C. VERIFIED CUSTOMER
Thank you for your service everything was wonderful I will definitely come back you guys are the best..
7/2/2019
Ana P. VERIFIED CUSTOMER
Thank you
7/2/2019
Henry H. VERIFIED CUSTOMER
She is always very nice.
7/2/2019
Vidal G. VERIFIED CUSTOMER
Completely satisfied thank you
7/2/2019
Dale C. VERIFIED CUSTOMER
Friendly service was done in a timely manner
7/2/2019
David R. VERIFIED CUSTOMER
Thank you for everything you have done I was happy with the service you gave me.