William was very nice and friendly walk me through things that I needed to have checked I said yes go ahead and do it they performed everything it was needed I do appreciate the oil change for free but I just did the brakes alignment two front tires in cab filter and air filter 2 weeks ago it . service mechanic states that my air filter was dirty and dusty and had to be replaced . I don't think that was needed. But as I said you guys replace the air filter and now I have a new one that was only 2 weeks old replaced I guess I have to just say thank you for looking out for my service needs.
10/1/2019
Chris S. VERIFIED CUSTOMER
I’m always satisfied with my neighborhood Valley High Kia. The friendly service and the work is always done before estimated time;)
10/1/2019
JANICE C. VERIFIED CUSTOMER
William is the only one that I will schedule appointments with since I purchased my new Kia Soul. It's been a few years now.
I feel that he is honest and extremely efficient in every aspect. Exceptional customer service.
10/1/2019
John M. VERIFIED CUSTOMER
William greeted me when I arrived at the dealership as if I was an old friend. He made me feel at ease and confident that he could get the best results from the person that would be working on my vehicle. William kept me informed of the progress regarding my vehicle which put me at ease while I was waiting . When my vehicle was ready he sought me out and got me through the paperwork process and escorted me to my vehicle which had been washed and ready for me to drive home. KIA HAS A WINNER IN THIS EMPLOYEE. Thank You
John M
10/1/2019
Ana K. VERIFIED CUSTOMER
Stacy was great, but some of the other representatives, not so much
10/1/2019
Mariana C. VERIFIED CUSTOMER
Professional and good updates on service. Friendly as well.
9/30/2019
William S. VERIFIED CUSTOMER
I had a pleasant experience with valley hi Kia. Brenda serrano was very helpful and informed me of the recalls on my vehicle. I really appreciated her honesty and we’ll definitely return for any Maintenance needed to my car.
Thank you again for the fast efficient service.
9/30/2019
Latanya E. VERIFIED CUSTOMER
Okay thanks very much
9/29/2019
WINSTON S. VERIFIED CUSTOMER
Andy went beyond the expectations
.and delivered excellent service! I would Highly recommend him fo6an award for excellence!!
9/29/2019
Peter D. VERIFIED CUSTOMER
William was awesome. His service was perfect and he makes everything go very smoothly.
9/29/2019
CANDELARIA S. VERIFIED CUSTOMER
Very satisfied will come again! Thanks
9/29/2019
Sandra G. VERIFIED CUSTOMER
I left knowing and understanding that I am able to get my car worked on and able to afford it by making payments i am so relieved that Mrs. Keen explained this to me . I can have my car maintenance by Kia
9/29/2019
MATTHEW A. VERIFIED CUSTOMER
Me. William was very helpful. I appreciate his help applying for sunbit. Thank you again!.
9/29/2019
Kellie N. VERIFIED CUSTOMER
Service Advisor did not keep me updated and was hard to contact
9/28/2019
Don A. VERIFIED CUSTOMER
William Enrique always provides excellent customer service and is extremely knowledgeable about the services required for my vehicle.
9/28/2019
JEANE D. VERIFIED CUSTOMER
Stacy was helpful and awesome
9/28/2019
Nick N. VERIFIED CUSTOMER
Great customer service and Brenda was very helpful!
9/28/2019
BRANDON P. VERIFIED CUSTOMER
This was our first time at valley hi kia, and William was an amazing help, He tended to our needs and concerns in a very professional manner. William made our first visit at valley hi Kia a stress free experience and we’re so grateful for his professionalism and ability to accomplish any needs that our car needed. William goes above and beyond for his customers and without doubt we will be back when needed. Thank you for a fantastic job !!
9/28/2019
Richard B. VERIFIED CUSTOMER
Excellent service by you and your stsff Brenda Serrano
9/28/2019
JESSIE W. VERIFIED CUSTOMER
I was made to feel very welcomed by Brenda. If you have an employee of the month she should get it. I definitely will be back.