Complete lack of communication. Numerous requests made for detailed info regarding what was wrong with the car. Never received it. Calls not returned in a timely manner.
1/3/2020
Kevin K. VERIFIED CUSTOMER
Always professional, Vehicle done in a timely manner, and very informative about what needs to be done ,
1/3/2020
Jack C. VERIFIED CUSTOMER
Vincent got me in and out much faster than he anticipated.I appreciate that.Thank you.
1/3/2020
Christopher J. VERIFIED CUSTOMER
Very polite and considerate, answered all of my questions thoroughly.
1/3/2020
Kelly W. VERIFIED CUSTOMER
Very good customer service
1/3/2020
Robert S. VERIFIED CUSTOMER
William was very helpful, explain everything clearly, and answer all questions promptly.
1/2/2020
Morgan H. VERIFIED CUSTOMER
Brenda has always been helpful each time that I've come to Valley Hi Kia.
1/2/2020
Don A. VERIFIED CUSTOMER
Roman was more than accommodating and provided wonderful service
1/1/2020
Diana L. VERIFIED CUSTOMER
friendly & fast service
1/1/2020
Karen S. VERIFIED CUSTOMER
Prompt service - the technician was very helpful and friendly
1/1/2020
JEROME F. VERIFIED CUSTOMER
Excellent service very friendly advisor
12/31/2019
Princeton G. VERIFIED CUSTOMER
Brenda took care of my car. I was actually excited to see her again after my previous visit. I was able to handle my business call and use my laptop while I waited for my car to be serviced. I think I will continue to be a customer of Valley Hi Kia
12/31/2019
James B. VERIFIED CUSTOMER
So my car was washed but not vaccumed. I needed to schedule an alignment but was told to do so later.
12/29/2019
James B. VERIFIED CUSTOMER
So my car was washed but not vaccumed. I needed to schedule an alignment but was told to do so later.
12/29/2019
James B. VERIFIED CUSTOMER
So my car was washed but not vaccumed. I needed to schedule an alignment but was told to do so later.
12/29/2019
Jose C. VERIFIED CUSTOMER
Excellent service very happy
12/29/2019
Mark D. VERIFIED CUSTOMER
Excellent Service!
12/29/2019
Sadie S. VERIFIED CUSTOMER
William was very friendly, and helpful. Very professional.
12/29/2019
Jay N. VERIFIED CUSTOMER
Very great service. Thanks to Andy for always following up with me and updating me.
12/28/2019
Gayle B. VERIFIED CUSTOMER
William is awesome! Everyone at the Victorville Kia location is incredible. The dealership still looks brand new and is kept clean and shiny. William always treats us like long lost friends who he is happy to see. Since my first visit to the service department, to the one yesterday, everyone and everything has been excellent.