Arrowhead Honda Auto Repair Service

Mike was prompt, thorough, professional, friendly and honest ... Great Combination! Steve Messer

I had an appointment at 1 PM and did not get out of the dealership till after 4 PM for balancing my tires. Why have an appointment if I have to wait this long to have the work done?

Professional. Good with repair explanations. Communicated very well with progress of job completion via email.

No comments. Everything went well.

He was friendly, quick, and efficient.

Tom is the best. A true asset to Honda. He is the reason I will buy another Honda

David is an excellent service advisory and a great representative for arrowhead Honda

Josh is very polite and efficient. He made my car very well taken care off and delivered above and beyond

Thank you!

Kevin was very professional and helpful.

Dan Thomas was great! He handled the warranty situation with my vehicle excellent! Will be looking for Dan when next service is needed.

I was very satisfied with the fine service I received from Honda and Kevin Proo.

Kevin is the best!!!

Thank you.

Dan was very helpful, polite and good person to deal with.

Very caring about what I needed done. I was going on a 4000 mile trip and wanted to make sure my car was in great shape. His service was outstanding!

I came 2 weeks ago for Freon in my AC....I was told I need a Timing Belt for almost 1000 dollars....I said I am on a fixed income and I cannot....does not matter...nobody listens...then my AC belt is not working or something like that and not connected with radiator fan or something like that...the talking is very rapid and I do not hear well I am in age)...the result is 24400 dollars....so that end of the week I go to Jiffy Lube to change old and filter...they tell me I have a radiator leak...I bring it back to Honda and the "plastic top is cracked"....I have Hondas since 1979, all Accords....never had this problem....they were working 2 weeks ago in that area of the car....I really do not care what the manual says....you have to listen to the customer...my wife an I are not getting the medical care needed this month because the Timing Belt every 5 years????????!!!!!!! Listen to me....I do not have the money...no matter...it is done....well every mechanic I know tells me that the "plastic upper part of the radiator" is rarely cracked unless.... So, after so many years of being you customer, and very loyal at this, I will rethink my relationship with you....remember, I am very knowledgeable about human relations....people that are satisfied tell 3 other people...people dissatisfied tell 19 and be sure this latter is what I am. I am also getting legal advice....you have to start listening to your customers and not only your pockets.

In all my years with Honda I only dealt with Dave McGuire And it's nice to know that I was able to feel that comfortable with Dan...I am a Honda person and will always be

Tom was extremely curteous and helpful. Great Customer service

Dan was professional and explained the work to be done on my vehicle.