She's a great asset to Sutton Ford. Very kind and attentive to details.
8/26/2025
Paul K. VERIFIED CUSTOMER
You are an amazing person. You are very nice and prompt.
8/26/2025
Violet Johnson. VERIFIED CUSTOMER
Your staff is great, Jillian is so wonderful and nice
She so helpful, she is great to deal with
She always follows up on everything
She keeps us so informed
Thank you
8/25/2025
Evan R. VERIFIED CUSTOMER
Thank you for clarifying the steps needed to address my concerns. I appreciate the service.
8/24/2025
Marla D. VERIFIED CUSTOMER
I was going to leave cuz of 5 people in front of me, but man behind counter said don't leave it will go fast and he was right, thank you he was very nice
8/24/2025
Jeffrey L. VERIFIED CUSTOMER
Good job....thanks........
8/24/2025
Rhonda T. VERIFIED CUSTOMER
I came in a short time ago for a tie rod repair. Turns out there is an inner and outer rod. I came in today for an oil change and learn the inner rod is loose. I was NEVER told the inner rod also needed repair which could have been repaired at the time the outer was repaired. Im thinking Im safe from my tire coming off and I'm not. Next I find out that oil is spraying out of my car !! Im supposed to believe that the mechanic did not see the oil on the ground I'm so frazzled by my safety being jeopardized. I'm not sure hiw I should feel about the service I have received!!! I was told the techs only repair what's approved but responsibility is there to communicate problems while performing approved work.
8/24/2025
Philip S. VERIFIED CUSTOMER
Gloria is a knowledgeable and professional great employee
8/23/2025
Cory B. VERIFIED CUSTOMER
Very friendly and fast service.
8/23/2025
Michael J. VERIFIED CUSTOMER
Gloria was courteous and professional.
8/23/2025
Marion T. VERIFIED CUSTOMER
Good job
8/23/2025
Dorothy J. VERIFIED CUSTOMER
Gloria was helpful and kept me informed about the progress on my vehicle repairs. Excellent job!
8/22/2025
Sherman H. VERIFIED CUSTOMER
Amazing Customer Service Experience!!!
8/22/2025
Susie L. VERIFIED CUSTOMER
Bryan is a great asset to your company very knowledgeable
8/22/2025
Margaret M. VERIFIED CUSTOMER
Doing the time I bought my vehicle in the first two times I could not get it done because the service was not available. Received a call from Mr. Brian to let me know that I could bring my truck in and that it would be repaired upon their arrival I received the upmost professional courtesy from Mr. Brain with the help of other staff members . Always satisfied, with the quick lane Service.
8/22/2025
James M. VERIFIED CUSTOMER
Gloria was wonderful. I can’t say the same for the service.
had an appointment for 7:15 am for an oil change and tire rotation. I was back home at 11:00 am. My question is, why make an appointment if it isn’t honored? My car wasn’t taken into the shop until 8:30 am. How does an oil change and tire rotation take over 3 hours. I have been a long time customer of Sutton Ford. I will not be coming back.
8/21/2025
Aaron P. VERIFIED CUSTOMER
Bryan did a great job ensuring that Ford's customers come back despite how busy the quick lane was!
8/21/2025
Melanie C. VERIFIED CUSTOMER
Gloria was professional and friendly
8/21/2025
Beverly W. VERIFIED CUSTOMER
I'm completely satisfied with the experience with Byron Jones. He was professional, kind, polite, thoughtful, and helpful. He greeted the customers with a smile, and he is very knowledgeable regarding his job. It was a pleasure to have him represent Sutton Ford.