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Real Reviews from VERIFIED CUSTOMERS
Delores L. VERIFIED CUSTOMER
No shuttle pickup service was too long
8/30/2025
Ursula B. VERIFIED CUSTOMER
Mr. Scott was professional, helpful and courteous during my visit to Sutton Ford
8/30/2025
Winifred M. VERIFIED CUSTOMER
All went well ????
8/30/2025
Kellie N. VERIFIED CUSTOMER
Thank you Melissa !!! All I can say about Melissa is she helpful, gracious and the dedicated employee at Sutton Ford. She stayed on top of my issues and keep me informed throughout all my issues with my 2021 Ford Bronco. She went beyond helpful with getting my issues resolved. Thank you again Melissa
8/29/2025
Freddie W. VERIFIED CUSTOMER
I'm so excited BryanJones is back! We all love Bryan. Bryan is always pleasant. He answers all your questions. Bryan has excellent customer service skills. Bryan always greet you with a smile.
8/29/2025
Jason . VERIFIED CUSTOMER
She goes over and beyond
8/29/2025
B T. VERIFIED CUSTOMER
Service recommendations brought to my attention
8/29/2025
Shirley D. VERIFIED CUSTOMER
Brian was very helpful he explained to me what was going on with my car he was very patient kind-hearted and I really appreciate him keep doing the great work Brian
8/29/2025
Mikal S. VERIFIED CUSTOMER
Jillian is always a pleasure to work with on my vehicle. She is personal ,prompt and wildly professional. I would recommend Jillian to anyone needing service.
8/29/2025
Donna M. VERIFIED CUSTOMER
Good customer service
8/28/2025
Joel G. VERIFIED CUSTOMER
Bryan explained everything to me in detail on what was recommended for my vehicle today!!!!
8/28/2025
Brandon W. VERIFIED CUSTOMER
he was awesome he is he explains everything to you so you can truly understand what is going on. He also gives you a visual if he sees that is unclear to you.
8/28/2025
Brian W. VERIFIED CUSTOMER
Melissa took excellent care of me from the moment I arrived until the vehicle was fixed. She communicated with me throughout the process and ensured that I was happy with the service. After a situation outside of her control, Melissa made sure I had a car onsite before my arrival, and when the work took a bit longer, she had my vehicle detailed inside and out. All of this has caused me to completely trust her. She is an amazing employee!
8/28/2025
Tanya B. VERIFIED CUSTOMER
Great service!
8/28/2025
Johnell P. VERIFIED CUSTOMER
Great people and service Melissa was nice
8/28/2025
Shanetta C. VERIFIED CUSTOMER
Brian was very thorough explaining the services that would get my vehicle running at optimal levels. His professionalism is impeccable.
8/27/2025
Harvey Y. VERIFIED CUSTOMER
My car now runs like new!!
8/27/2025
Rhonda T. VERIFIED CUSTOMER
A leak was found during the oil change that would have been seen while other repairs were done. No mention was made at the time of previous repair of an issue needing repair. I typically don't use the dealer for maintenance but decided to start to catch issues as they arise. Ummm not the case!!
8/27/2025
Henrietta W. VERIFIED CUSTOMER
Wanted to make sure that I was satisfied and happy
8/27/2025
Dressie W. VERIFIED CUSTOMER
Courteous and kind. Good service. Thanks
8/27/2025