Gloria is the epitome of outstanding customer service. She’s warm, relatable, and always goes above and beyond to make sure every need is met. I literally pass three Ford dealerships just to come to Sutton Ford because of the exceptional service Gloria provides. She truly deserves recognition—and a raise—for her hard work and dedication.
9/20/2025
Kellie N. VERIFIED CUSTOMER
Staff is always friendly and helpful.
9/20/2025
Ranier B. VERIFIED CUSTOMER
Extremely knowledgeable and always makes you feel welcome.
Always providing exemplary service every time!
9/20/2025
Chevelle W. VERIFIED CUSTOMER
Thank you for your help and concerns about my car of keeping it running and good shape for me to continue driving my car and also being safe of driving it as well again thank you!
9/19/2025
Edward D. VERIFIED CUSTOMER
Jillian is awesome!
9/19/2025
Tanya M. VERIFIED CUSTOMER
Jillian always follow through
9/19/2025
Rich Township. VERIFIED CUSTOMER
Gloria was very helpful and took great care of me and kept me informed throughout every step
9/18/2025
Joanna T. VERIFIED CUSTOMER
Wonderfully satisfied!
9/18/2025
Deloris S. VERIFIED CUSTOMER
bryon was very thorough and professional very knowledgeable. He answered all questions. I was very very satisfied with the service that I received. There should be more Bryants. He’s a very knowledgeable person. He explains everything to you.
9/18/2025
Don B. VERIFIED CUSTOMER
I am not sure way I had to make an appointment, they did not come out and get my car until an hour and 20 mins after my scheduled appointment.
I can’t believe that a FORD Dealership charges a surcharge for using a credit card. I understand if this was a small mom/pa shop, Ford is a large company that should not be charging a surcharge for using a credit card.
9/18/2025
Charlene M. VERIFIED CUSTOMER
Bryan was very helpful and personable. Good job, Sutton Ford.
9/18/2025
James O. VERIFIED CUSTOMER
All good
9/18/2025
Edward J. VERIFIED CUSTOMER
He did a great job of servicing the vehicle.
9/18/2025
Fred R. VERIFIED CUSTOMER
Jason was very helpful. Was a great experience.
9/17/2025
Patricia . VERIFIED CUSTOMER
Thanks for making my safety a priority
9/17/2025
Jacqueline G. VERIFIED CUSTOMER
Bryan Jones is very personable and helpful.
9/17/2025
Tanya M. VERIFIED CUSTOMER
Jillian has been my service agent for years and she has been awesome for years. I wouldn’t wanna deal with anyone but her I’m sure there are others that work there but none as good as her.