Service always exceeds expectations. Jillian is great. So was my service tech.
7/7/2018
Stubbs H. VERIFIED CUSTOMER
Was completely satisfied
7/7/2018
Carol S. VERIFIED CUSTOMER
Jillian provides outstanding customer service!!
7/6/2018
Adria M. VERIFIED CUSTOMER
Melissa kept me informed with the service on my car.She arranged for the Butler service to be done also.She
provided delivery service for my car to
to my house.Greatly appreciated.
7/6/2018
Samuel C. VERIFIED CUSTOMER
Thank you SUTTON LINCOLN/ FORD for keeping me safe on the road
7/6/2018
Adria M. VERIFIED CUSTOMER
I appreciate Sutton doing the Butler service earlier than scheduled.
7/5/2018
Raymond D. VERIFIED CUSTOMER
Erik was very helpful and professional,
7/5/2018
Lesia B. VERIFIED CUSTOMER
Always a pleasure coming to this Ford location because the staff is professional, customer service is the best Lincoln staff is the best all the time thank u.
7/5/2018
Linda W. VERIFIED CUSTOMER
Outstanding quick lube personal the minute I walked in were very helpful as I live almost two hours away, the service man who lives in Gilman did a excellent job keeping me informed of my car,Thumbs up to all involved and they deserve recognition
7/5/2018
Davida C. VERIFIED CUSTOMER
Great customer service
7/5/2018
Howard H. VERIFIED CUSTOMER
Dave was very prompt, professional and took care of having our car serviced with complete satisfaction!! Thank you.
7/4/2018
Sharon C. VERIFIED CUSTOMER
Friendly, helpful guy. Answered every question.
7/4/2018
Jeanette G. VERIFIED CUSTOMER
She was great
7/3/2018
Joan C. VERIFIED CUSTOMER
I always enjoy interacting with Jillian. Professional, knowledgeable, accommodating, great temperament. Represents the high standards of Sutton Lincoln very well.
7/1/2018
Elbert R. VERIFIED CUSTOMER
Good
7/1/2018
Robert H. VERIFIED CUSTOMER
They forgot to put my exhaust pipe back up and it was hanging down. The quick works paper work was not filled out when I picked up my vehicle. I had to go back in. I have a keyless car and the fob won’t open the doors. They changed the battery even though I had not had issues oeba low battery light. The next day neither fobs would work to start or open the car. I called to get it looked are and fixed, and they can’t do anything till Thursday, which means I have to cancel my vacation. This was an issue that started at the dealer and no one seems to be helping me fix it.
7/1/2018
Joyce F. VERIFIED CUSTOMER
I was very well pleased, thank you
7/1/2018
Vincent B. VERIFIED CUSTOMER
Fast and great service
7/1/2018
James J. VERIFIED CUSTOMER
No problem
6/30/2018
Kathleen H. VERIFIED CUSTOMER
Everyone was very helpful they did a beautiful job on my car I also appreciated the courtesy ride home and being brought back to pick up my car. Both gentlemen were very nice. Thank You all.