Quick lane has met my needs in an excellent way for many years unlike the service dept who said they couldn’t find my appointment.
There is a GLITCH in the system. I made an appointment period.
I will only deal with the quick lane from now on.
6/5/2020
Tonie N. VERIFIED CUSTOMER
Jessica was very professional and efficient.
6/5/2020
Karen H. VERIFIED CUSTOMER
Melissa is a huge asset to the service department at Sutton Ford. I bought my car there 15 years ago and have had it serviced there since I bought it. Will never go anywhere else and that is because of the wonderful customer service I always receive.
6/5/2020
Paul C. VERIFIED CUSTOMER
Excellent
6/4/2020
Marshan A. VERIFIED CUSTOMER
It was a great experience. No complaints.
6/4/2020
Star J. VERIFIED CUSTOMER
Me. Jillian is always so professional and polite. She always makes sure I am completely satisfied before I take my vehicle off the lot. Nothing like a pleasant person to be ready and welling to answer questions for you:
6/4/2020
David H. VERIFIED CUSTOMER
THANK YOU FOR YOUR SERVICE
6/4/2020
Jacquelyne R. VERIFIED CUSTOMER
They did not do the oil change wh8ch was the original reasin I was there. Also had some questions about warranty and never got the answers.
6/4/2020
Sherry L. VERIFIED CUSTOMER
Erik was friendly and remained professional. He provided clear instructions and was patient in answering any questions I asked.
6/4/2020
Lonnie F. VERIFIED CUSTOMER
Great and extra professional
6/4/2020
Elizabeth S. VERIFIED CUSTOMER
The only problem I had was l didn’t get the rebate information for the new tire we had put on
6/3/2020
Cheryl G. VERIFIED CUSTOMER
I have been to other ford dealerships, I feel comfortable with you . That I can ask any question. Thank you again. Cheryl E Garrett
6/3/2020
Wiley S. VERIFIED CUSTOMER
Always a great visit to quick lane sutton ford
6/3/2020
Ruth S. VERIFIED CUSTOMER
Excellent service
6/3/2020
Sara R. VERIFIED CUSTOMER
You need to consider scheduling appointments for regular maintenance such as oil changes.
6/3/2020
Char L. VERIFIED CUSTOMER
Very smooth and very professional people were very nice will go back again
6/3/2020
Michele M. VERIFIED CUSTOMER
I had a good experience buying our vehicle from Sutton Ford and will return in the future for another vehicle. Mainly do to my experience with Jaime in your service department.
6/2/2020
Tanya B. VERIFIED CUSTOMER
Great job!
6/2/2020
Walter S. VERIFIED CUSTOMER
Yes professional throughout the whole process
6/2/2020
Vance C. VERIFIED CUSTOMER
Melissa is awesome! She is kind, friendly, and professional! ????????????????