It was a bit pricey. but the overall experience was pretty good .
9/14/2025
Steve G. VERIFIED CUSTOMER
Melissa was extremely professional in addressing my concerns and providing continuous feedback on the progress. She is an asset to your business.
9/14/2025
Pamela C. VERIFIED CUSTOMER
Excellent service I am very pleased
9/13/2025
Anthony M. VERIFIED CUSTOMER
I don't think the representative can help since service cannot.
9/13/2025
Sonia A. VERIFIED CUSTOMER
Great Customer Service It Was A Routine Oil Change Bryan Jones 10 Plus
9/12/2025
Thomas A. VERIFIED CUSTOMER
Melissa was awesome!!!
She is so professional and knowledgeable. She is also very caring and aware of the customer’s specific needs and wants.
It is always an absolute pleasure to have my vehicle serviced here at Ford Sutton in Matteson.
9/11/2025
Ken V. VERIFIED CUSTOMER
Great service always
9/11/2025
Nina M. VERIFIED CUSTOMER
Great interpersonal skills.
9/11/2025
Charles V. VERIFIED CUSTOMER
Job well done ???? thanks ???? ???? Melissa got to work on time ⏲️ thanks to your professionalism
9/11/2025
Anita M. VERIFIED CUSTOMER
Jillian is amazing. Her customer service is outstanding. She makes sure that you walk away satisfied for whatever service you’ve had done. She’s taken care of me for a majority of my services at Sutton. Thank you for going the extra mile.
9/11/2025
Lenora J. VERIFIED CUSTOMER
Thank you Bryan Jones for being a wonderful provider and for resolving my issue for my vehicle keep up the good work. Have a wonderful day.
9/10/2025
Milton S. VERIFIED CUSTOMER
Job well done
9/10/2025
Ernest W. VERIFIED CUSTOMER
Great
9/10/2025
Frank D. VERIFIED CUSTOMER
Thanks a lot for the great service!!
9/10/2025
Marcia S. VERIFIED CUSTOMER
He did a great job and was concerned about my safety
9/10/2025
Kimberly B. VERIFIED CUSTOMER
Jason was very informative and courteous. He also mentioned the special sale for the tires. I will be back next week to purchase. Jason also remembered that Ford’s mechanics had just installed a new Cadillac converter recently. The mechanic servicing the vehicle notice the leak yesterday. Jason said he would check to see if Ford would cover it since it was just recently installed. I appreciate Jason for being informative, thorough and always pleasant. ????
9/7/2025
George B. VERIFIED CUSTOMER
He is always on point.He does a great job
9/7/2025
Ashley D. VERIFIED CUSTOMER
Quick turnaround. Brandon serviced my car and did great!