Melissa Lebran is awesome she made sure that she kept me updated on my vehicle very professional and understanding thank you so much
1/14/2022
Davretta . VERIFIED CUSTOMER
This was my 1st time having Jillian Stanford servicing my vehicle and I must say I was very pleased with the professional and kindness she gave me while I was there. Next time I have an express service that needs addressing I will surely request Ms. Stanford. Thank You again Ms. Jillian Stanford.
1/14/2022
Nicholas G. VERIFIED CUSTOMER
I was very happy and completely satisfied with the service I received at Sutton Ford in Matteson.
1/14/2022
Rita V. VERIFIED CUSTOMER
Jillian always provides five star service!
1/14/2022
Kenneth H. VERIFIED CUSTOMER
My oil is still low and the person who worked on my vehicle left half a sandwich under my hood on the engine. I have photos as far as proof. I checked my oil when I got home to make sure everything was full. This is the second time this has happened as far as my oil not being full. This truck take 7 or 7 and a half quarts of oil. Not 6 like that's provided for the works
1/14/2022
Robert L. VERIFIED CUSTOMER
Good to be in from the out
1/14/2022
Deyoung A. VERIFIED CUSTOMER
Fast friendly service ????????
1/14/2022
David M. VERIFIED CUSTOMER
Truck Looks Great. Service department takes pride in their work!
1/14/2022
Kirk T. VERIFIED CUSTOMER
I appreciate Jessica’s service and communication.
1/14/2022
Terrence F. VERIFIED CUSTOMER
Great job
1/14/2022
Acy S. VERIFIED CUSTOMER
I’m satisfied with the service i received
1/13/2022
Maurice C. VERIFIED CUSTOMER
Always great service
1/13/2022
Ollie M. VERIFIED CUSTOMER
I was greeted with a warm smile and a happy new year when I walked in the door. Everything was explained in detail. I was given updates along the process.
1/13/2022
Julie F. VERIFIED CUSTOMER
Always friendly and efficient.
1/13/2022
J D. VERIFIED CUSTOMER
Service Tech. Transfered a new radio with the old one and checked the conections
1/13/2022
Gloria P. VERIFIED CUSTOMER
Jessica had excellent customer service skills.
1/13/2022
David T. VERIFIED CUSTOMER
I’m currently on a business trip for work. I’m thankful for how fast I was able to have the oil changed. So I’m sorry to say the technician failed me with a couple issues.
1. You can see clearly that the truck was dirty with road grime, dirt and salt spray. The technician pushed the doors closed several times in the middle of the door and under the handle.
2. Rotated the tires and did not adjust the tire pressure. The truck information me of the 76 psi in the front and the 54/ 53 in the rear.
Both actions are in called for and unprofessional. I’m concerned what I’m going to find on my drive door today when I clean off the road grime.
1/12/2022
Matt J. VERIFIED CUSTOMER
Thanks for the help.
1/11/2022
Balynda A. VERIFIED CUSTOMER
Everthing was ok good, sutton ford people was very nice.
1/11/2022
Charles A. VERIFIED CUSTOMER
Jessica's common courtesy-scheduled me in for quick lube oil change...yes, I would return for my next oil change.