I was charged for a tire that was fine when I dropped off my vehicle I return to pick up and it was flat to point the technician said it needed replacing and I was then later charged when the balance of my factory warranty covers my tires up to 12,000 the prorated after that please address and help with this issue
9/18/2022
Stacey M. VERIFIED CUSTOMER
Jillian is awesome service advisor I called her and told her I needed tires. She ordered them for me and they were there when she said they would I came in at an appointment time. And was done with in a timely fashion.
9/18/2022
Frances G. VERIFIED CUSTOMER
Did a good job with car rental for repair and completing repairs.
9/17/2022
**** C. VERIFIED CUSTOMER
Very satisfied with Jessica. But my car didn't get a wash.
9/17/2022
Johnnie B. VERIFIED CUSTOMER
She is very helpful
9/17/2022
Julienne T. VERIFIED CUSTOMER
Very good service!! ????????????????
9/17/2022
Luis A. VERIFIED CUSTOMER
Me.Eric did a good job
9/16/2022
Valerie W. VERIFIED CUSTOMER
Everything went well I appreciate Erik
9/16/2022
Charles P. VERIFIED CUSTOMER
We're not explained properly what was happening and why. Warranty, deductible and dionotice, etc.
9/16/2022
Richard B. VERIFIED CUSTOMER
Did a good job as usual
9/16/2022
Katherine M. VERIFIED CUSTOMER
Everyone was so helpful! Wonderful experience!
9/16/2022
Trace W. VERIFIED CUSTOMER
Best you have!!!!
9/16/2022
Christel F. VERIFIED CUSTOMER
Jessica advised me on the best time to come in for a minimal wait and accommodated me with an appointment. When I arrived, she got me right in and my service was complete within 40 mins. She checked in with me about the car wash because she knew I was short on time. I really appreciated her white glove service. I actually thought about her on my way home from the oil change. What a great experience. Thanks, Jessica! You rock!
9/16/2022
Gloria F. VERIFIED CUSTOMER
Yes Melissa is great. Good customer service and keeps me informed of my vehicle status. Makes sure I have a ride to the shop and back home. Awesome worker
9/15/2022
Paul B. VERIFIED CUSTOMER
Fast service and a very knowledgeable person
9/15/2022
Lawrence W. VERIFIED CUSTOMER
I have trusted Melissa and Jaime Lebran for many years and followed them t8 Sutton from TERRY'S Lincoln in Orland Park. Both of them take pride in their work and take care of their customers.
9/15/2022
Renita C. VERIFIED CUSTOMER
Excellent customer service.
9/14/2022
Bret R. VERIFIED CUSTOMER
Jessica is outstanding!!
9/14/2022
Alecia R. VERIFIED CUSTOMER
Very nice, respectable, and provide great customer service. Made my visit pleasurable and will be back for services to be completed on my car.