Skid pad came off. The mechanic didn’t properly attach the skid plate after changing the oil. The manager said they would take care of the labor only. The part cost over $200. Why should I have to pay for someone else’s mistake??
5/24/2023
Clark G. VERIFIED CUSTOMER
The Floor pan splash shield came off. I asked the manager to replace it because I had an oil change and the mechanic didn’t put the part back on properly. All he wanted to do was pay for labor. The part is over $200. I shouldn’t have to pay for someone’s mistake!!
5/23/2023
Joseph S. VERIFIED CUSTOMER
The service I got was excellent
5/23/2023
Chanda D. VERIFIED CUSTOMER
I made an appointment so everything was ready to go when I arrived.
She made me coffee
5/23/2023
Charles C. VERIFIED CUSTOMER
MG was very helpful she helped me get everything that I needed done today in the time frame that I had.
5/23/2023
Frankie R. VERIFIED CUSTOMER
Great service
5/23/2023
Edward M. VERIFIED CUSTOMER
Margaret was real nice to work with,she kept me informed on truck,I appreciate it thank you margret.
5/23/2023
Melissa L. VERIFIED CUSTOMER
Sutton ford takes care of all of ourneess
5/22/2023
Gretchen P. VERIFIED CUSTOMER
Jason was very pleasant & helpful with the service of my car.
5/21/2023
Jon S. VERIFIED CUSTOMER
Very professional, polite and kept me informed on the progress with my vehicle.
5/21/2023
Margaret M. VERIFIED CUSTOMER
I am always greeting with a professional attitude, I am always kept informed concerning my vehicle. Jason makes sure I am given the correct information I need to keep my ford truck safe. I appreciate his service wherever I come in for services.
5/21/2023
Leonard C. VERIFIED CUSTOMER
Jillian Was great she kept me notify step-by-step and listen to anything I had to say and explain what was going on with my car perfectly made me very happy and took a lot of stress out of the whole ordeal thank you
5/20/2023
Francis K. VERIFIED CUSTOMER
Very professional and easy to work with. Keep up the jovial mood.
5/19/2023
Leonard C. VERIFIED CUSTOMER
Communicating with me step-by-step so I knew what was going on thank you she took the stress out of worrying about the car
5/19/2023
Delores B. VERIFIED CUSTOMER
Very professional. Kept me updated on progress and answered questions regarding my concerns on pricing and completion.
5/19/2023
Loretta B. VERIFIED CUSTOMER
You guys always do a good job!
5/19/2023
Ronald A. VERIFIED CUSTOMER
Jason was more than helpful as he kept me informed from start to finish.
5/19/2023
Lynne S. VERIFIED CUSTOMER
Good service long wait
5/19/2023
Marshell R. VERIFIED CUSTOMER
Jessica bent over backwards to accommodate me and appreciate it very much. She knew how apprehensive I was about my car being ready that day and did everything possible to calm my fears!