Me scheduled and paid for a Oil/ filter change and tire rotation, but they DID NOT Rotate My Tires! I expect this to be made right as I am trusting Freedom Honda with the vehicle that my wife drives...
3/10/2020
Craig C. VERIFIED CUSTOMER
Greasy hand prints on the leather seats just like my last visit. Informed the service advisor who checked finalized my paperwork before I left(not Andrew, he was very good when he checked me in) he looked at it, walked over to the mechanics area, came back and wiped off the seat and said, “headed up, they weren’t on that side” as he walked away. Really? Where else would grease come from? It certainly wasn’t there when I dropped it off. As I drove away called and asked to speak to a manager. I left my number and have not received a call back yet. EXACTLY WHAT HAPPENED LAST VISIT. I personally left a message last visit for a Chris. Apparently the the service manager? Seems nobody gives a damn around there. There’s been other issues as well but I’m obviously wasting my time as I’m sure I still won’t get a call back from a manager.
I’ll not be back and will certainly tell my friends of my experience.
3/10/2020
**** Sekhar. VERIFIED CUSTOMER
Customer service is great.
3/10/2020
Hien N. VERIFIED CUSTOMER
Professional staff. Expediently completed the oil change and tire rotation within an hour. Thank You!
3/10/2020
Pamela C. VERIFIED CUSTOMER
He was excellent
3/10/2020
Spencer T. VERIFIED CUSTOMER
Alex was great, kept me in the loop.
3/9/2020
Tina M. VERIFIED CUSTOMER
Great service and fast! Thanks so much!
3/8/2020
David W. VERIFIED CUSTOMER
Alex is an asset to freedom honda. She is friendly, knowledgeable and took great care of making my visit a positive one.
3/8/2020
Joshua W. VERIFIED CUSTOMER
Alex is great to work with.
3/8/2020
Cory M. VERIFIED CUSTOMER
Got in right on time. Service completed quicker than estimated. Good explanations. Friendly and helpful attitude. Thank you for the great experience!
3/8/2020
Weyland B. VERIFIED CUSTOMER
Andrew is a major asset to Honda. He knows his prices for repairs without looking and is very polite. Andrew deserves a raise and is a pleasure to work with.
3/8/2020
Catherine H. VERIFIED CUSTOMER
Great customer service
3/8/2020
Steven B. VERIFIED CUSTOMER
Danny is the best service writer! Thanks!
3/8/2020
Yvette F. VERIFIED CUSTOMER
I have always received great service from Freedom Honda
3/8/2020
Chris L. VERIFIED CUSTOMER
Daniel is a business force multiplier! He makes the repair experience enjoyable and he takes good care of his customers.
3/8/2020
James W. VERIFIED CUSTOMER
Amanda was courteous and communicated well despite being new.
3/8/2020
John A. VERIFIED CUSTOMER
Friendly and courteous
3/8/2020
Martin R. VERIFIED CUSTOMER
Quick service!
3/8/2020
Michael V. VERIFIED CUSTOMER
I had an issue with a service performed last week, but Freedom HONDA took care of the issue. I am very satisfied with my service at Freedom Honda.