Alex did a great job, was very personable and professional. Nick T the sales guy was also great at showing us the current models of the Odyssey as well as some used options
5/15/2020
Guadalupe V. VERIFIED CUSTOMER
I took my car for oil change and tire rotation and my tires did not get rotated I paid for a service I did not Received how can I trust Honda to know that any service I take for my multiple vehicles Will be done. I think Honda as a company should asked that their employees render a service as they would like to receive it. That would be good customer service.
5/15/2020
Brent M. VERIFIED CUSTOMER
4 I think the labor cost was to high this time. It was cheap Erin the past
5/15/2020
Erin E. VERIFIED CUSTOMER
Wonderful fast work! Much appreciated!
5/15/2020
Paul C. VERIFIED CUSTOMER
Daniel was the best and everyone at Honda we’re taking precautions to ensure the safety of everyone.
5/14/2020
John M. VERIFIED CUSTOMER
I really appreciated the customer service I received and how welcomed Chris & Alex made me feel. Chris went out of his way to answer my questions and treated me as a valued customer! The honesty, care and professionalism Chris & Alex demonstrated are one of the many reasons I keep coming back to Freedom Honda . It is also why I purchased my last 5 new Honda’s from Freedom and have had all my vehicle maintenance done at Freedom. Thank you Chris & Alex!
5/14/2020
William B. VERIFIED CUSTOMER
Excellent service from Danny.
5/14/2020
Susan M. VERIFIED CUSTOMER
I love the Honda product and the service team at Freedom Honda is wonderful, courteous, professional.
5/14/2020
Emily P. VERIFIED CUSTOMER
I go here all the time for my oil change. Whenever I'm there, they are always really thorough and walk me through the car report. If they noticed something that needed to be replaced, they always asked me if they could. This time when I got to the Honda place, the guy was like just sit down and wait. Which cool, and then my car was done, I was was staring at my car in the garage, and it took the guy 15 min to do anything. When he tried to charge me, I told him that I may extra not to pay now for my lease. He said I needed to say aomething when I got there. But he didn't even let me say anything when I got there. When I got the paperwork back, my air filters need to be replaced immediately. They didn't tell me and on the paperwork, it says I consented to not get the filters replaced. I didn't get to see the full work up and no one told me. I only got to see the report until after I signed. It was poor service and I am very frustrated that now I have to make a second appointment for something I was willing to wait for.
5/13/2020
Terra S. VERIFIED CUSTOMER
Thanks for the quick service!
5/13/2020
Linda H. VERIFIED CUSTOMER
Good work by your team today.
5/13/2020
Cynthia O. VERIFIED CUSTOMER
Thank you!
5/13/2020
Rebecca B. VERIFIED CUSTOMER
Service was quick and they rinsed my car which was nice
5/13/2020
Debra N. VERIFIED CUSTOMER
Service was great!
5/12/2020
Kenneth H. VERIFIED CUSTOMER
I COULDN'T SEE ANY REASON WHY A RATING OF 5 WOULD NOT BE APPROPRIATE>>ALL WAS DONE PROFESSIONALLY AND WITH A SMILE...
5/12/2020
Allen S. VERIFIED CUSTOMER
1st experience with service department...impressive
5/12/2020
Patricia S. VERIFIED CUSTOMER
Trever did a great job taking care of us. He was patient and answered all our questions. I would highly recommend him. It was a good car experience.
5/12/2020
Ashley P. VERIFIED CUSTOMER
I love going to Freedom Honda they are very respectful professional and are concerned about the customers needs and what they want I really enjoy everyone Trevor is my favorite as well as the two young ladies who are in the drive-through service maintenance area I love going to Freedom Honda they are very respectful professional and are concerned about the customers needs and what they want I really enjoy everyone Trevor is my favorite as well as the two young ladies who are in the drive-through service maintenance area
The young lady who worked with me was very good very thorough and was respectful polite and considerate and got the job done correctly and told me I needed to come back later on in the week in order to get the service finished which is fine with me and I appreciate the full thorough info