Not completely satisfied. I made an appointment for drop off. No one told me that you decided to put gates up. How are we supposed to drop off? Very annoying that no one said anything. Had to leave the car at dealership across the street. I’m sure they don’t appreciate it. But they didn’t have gates. Only one that did was Freedom.
6/24/2020
April S. VERIFIED CUSTOMER
Kevin and Freedom Honda are the best. Thank you for your attentiveness and kindness.
6/24/2020
Elizabeth C. VERIFIED CUSTOMER
I experienced great service. Service folks were well equipped to answer my questions. They worked efficiently and were friendly. The service center was clean. Clients were practicing social distancing. I was comfortable waiting. Great experience overall.
6/24/2020
Jack B. VERIFIED CUSTOMER
Worked out perfectly as expected
6/23/2020
Larry G. VERIFIED CUSTOMER
Timely, efficient and friendly!
6/23/2020
Richard F. VERIFIED CUSTOMER
Very nice experience. Freedom Honda Service Department was fast, efficient and friendly. I rate my oil change appointment a 5.
6/23/2020
Hilbert C. VERIFIED CUSTOMER
The starter was bad and your people fixed the problem and I thank you.
6/23/2020
Daniel C. VERIFIED CUSTOMER
All’s well. Thanks.
6/23/2020
Shawn S. VERIFIED CUSTOMER
Alexandria did a great job taking care of me in the service dept. 5 stars.
6/23/2020
Michael M. VERIFIED CUSTOMER
Marty Stinett is always a pleasure to work with. In the case of this issue it is a factory defect with the cables into the radio and I am told when the connector harness comes in I will be noticed to get it officially repaired but Honda answered all my questions and did something to try and repair until the permanent fix is available. Great Service
6/21/2020
James M. VERIFIED CUSTOMER
Nice customer service.
6/21/2020
Patrick A. VERIFIED CUSTOMER
Was there for about 4 hours to get a stain out the seat and to fix the undercarriage. Was told multiple things were going to happen and then once my car came off the lift they told me I would have to bring it back another day. They then canceled that and put it back on a lift and all of a sudden the seat was magically clean even though they said they would need to remove the seat. Then it took about 45 minutes to actually fix my car, wonder what was going on the previous 2+ hours because all of sudden everything was fixed so quickly. Probably won’t go back there because of the confusion and just piss poor information I kept getting told.
6/21/2020
Linda O. VERIFIED CUSTOMER
I appreciate your contacting me so quickly and taking care of my brake light!