Eliseo is wonderful to work with. Very engaging and patient with questions and responses.
2/1/2019
Michael D. VERIFIED CUSTOMER
Slow but well worth it.
2/1/2019
CHERYL A. VERIFIED CUSTOMER
Angelo is the Best thank you!!!!!
2/1/2019
Gary H. VERIFIED CUSTOMER
All is well
2/1/2019
Idajean K. VERIFIED CUSTOMER
Mark is the best of the best! He is like family to me! Give him a raise!
2/1/2019
John S. VERIFIED CUSTOMER
I experienced a professional and courteous service.
2/1/2019
Adriana C. VERIFIED CUSTOMER
Yes
2/1/2019
Lois S. VERIFIED CUSTOMER
Only small issue was that when I arrived to pick up my car, it was blocked for awhile by another car parked in front of it (there seemed to be some problem finding the keys to move that car), which delayed my departure for home. Other than that, I liked Eliseo very much (and don’t think he was aware of nor responsible for the parking lot snafu).
2/1/2019
DIANE G. VERIFIED CUSTOMER
Excellent!!!
2/1/2019
Michael B. VERIFIED CUSTOMER
Tony was very professional and handled all questions and concerns with truth and confidence. My Mercedes work was completed two days before the date we had originally been quoted. I am very impressed with San Rafael Mercedes Benz.
2/1/2019
Daniel L. VERIFIED CUSTOMER
A Perfect service experience. Mark met me within minutes of my scheduled appointment time, never rushed me at any point, and made certain all of my questions & concerns were thoroughly addressed.
2/1/2019
Victor R. VERIFIED CUSTOMER
He’s great
2/1/2019
Soheila Z. VERIFIED CUSTOMER
Excellent customer service, very professional staff starttwith making an appointment to delivery to getting updates from Angelo. Thank you for the amazing service
2/1/2019
MICHAEL L. VERIFIED CUSTOMER
Will do!
2/1/2019
REZA K. VERIFIED CUSTOMER
Your service department is advance and match with the brand yet my experience with Angelo Gomez is great. I have told him car industry should colonize him to have more of him!! I hope your sales department get rid of couple managers and update their quality and class so it matches with brand as well....
2/1/2019
Joey C. VERIFIED CUSTOMER
Tony understood that I was in a hurry to get my car back and he did what he had to do to get me back on the road on time. Great customer service.
2/1/2019
John G. VERIFIED CUSTOMER
Very thorough
2/1/2019
Sara E. VERIFIED CUSTOMER
Angelo is always courteous and when he says he will do something he does it
1/31/2019
Bahya M. VERIFIED CUSTOMER
Elisio was ver helpful, knowledgeable and professional