Beau was excellent! He was very informative from the beginning to the end of my Lexus service. He explained the service that was going to be performed/inspected on my vehicle before doing it and it was such a smooth first time experience at Longo Lexus Service Department. Thanks again Beau!
1/17/2019
REGINA M. VERIFIED CUSTOMER
Eric was wonderful can’t ask for a better Lexus rep!
1/17/2019
Louie E. VERIFIED CUSTOMER
Good service ,very friendly and professional
1/17/2019
RAMIR T. VERIFIED CUSTOMER
Please do not contact me regarding this matter. I will discuss it when I come back for my next service.
1/17/2019
OLIVIA A. VERIFIED CUSTOMER
From the moment of arrival, all the employees show countersy, & Respect to all clients., Thanks for taking care of my problem.
1/17/2019
Jessica H. VERIFIED CUSTOMER
Rene was great
1/17/2019
Ronald R. VERIFIED CUSTOMER
It will be my pleasure to responded the survey regarding my service and my experience with Jennifer Nam. She is always very professional, helpful, courteous, and personable in addition to her wealth of knowledge of all the cars.
1/17/2019
Dustin M. VERIFIED CUSTOMER
Beau has always been a stellar representative of your company. I wouldn't trust my Lexus with anybody else...
1/17/2019
ALEJANDRO S. VERIFIED CUSTOMER
Eric is always very helpful and very frendly, he takes his job very serious and professional. He answered all my questions and gave me the right price. He’s very honest and respectful I want to thanks Eric Anaya and the hall team of Longo Lexus Service Department for the great service on my vehicle the IS 300 F Sport.
1/17/2019
CHERYL H. VERIFIED CUSTOMER
Francis was great friendly, knowledgable, efficient! I drive to Longo from Redondo Beach because the service is always excellent!
1/17/2019
ANASTASIA L. VERIFIED CUSTOMER
As I told Beau on the phone today, I was not
at all satisfied with the service and I am considering going to a different dealership for future services.
1/17/2019
KERI H. VERIFIED CUSTOMER
Great service
1/17/2019
Dean Y. VERIFIED CUSTOMER
As always, Jennifer is great.
1/16/2019
So P. VERIFIED CUSTOMER
Just great.thanks a lot.
Have a nice day.si park
1/16/2019
WILLIAM K. VERIFIED CUSTOMER
Edgar was courteous and professional.
1/16/2019
Robert M. VERIFIED CUSTOMER
Very helpful and professional. The great service department is one big reason I recommend Longo Lexus to friends.
1/16/2019
Carmen C. VERIFIED CUSTOMER
Thank you for your services, it was satisfactory and with the up most customer service.
Greatly Appreciated
1/16/2019
Archie N. VERIFIED CUSTOMER
We were grateful for Jim Palmer’s communication through multiple means. Mr. Palmer’s knowledgeable advice provided the confidence that maintenance was being taken care of. It is his friendly, expert service which provides trust in Lexus and Longo.
1/16/2019
Lillian D. VERIFIED CUSTOMER
Friendly and well informed.
1/16/2019
Teruo W. VERIFIED CUSTOMER
Prompt and excellent service from Ryan and his team.????????????