Everything about my experience was smooth and better than I expected.
Even the price for the work I had done was unexpectantly economical.
1/24/2019
Joan K. VERIFIED CUSTOMER
Kelly Yang was very professional yet friendly! Felt confident that my Lexus
would be carefully checked as he explained. Thanks for follow up! J Kawase
1/24/2019
David E. VERIFIED CUSTOMER
Excellent experience with Jim. I always like straight and to the point, of which he did a great job. Communication was also on spot with good timing.
1/24/2019
Jenny N. VERIFIED CUSTOMER
He’s the best
1/24/2019
KIM T. VERIFIED CUSTOMER
As always, great service and Francis was a pleasure to work with.
1/24/2019
Lorraine L. VERIFIED CUSTOMER
Julian provided excellent service!
1/24/2019
DAT L. VERIFIED CUSTOMER
David was wonderful and attentive. He assisted me and answered all my questions. I felt like he took care of me and my car. Great service. Will request David again.
1/24/2019
Shew-Chou W. VERIFIED CUSTOMER
Very good service
1/24/2019
Julie L. VERIFIED CUSTOMER
Kelly was very helpful and kept me updated on the status. Thank you.
1/24/2019
DESI H. VERIFIED CUSTOMER
Very satisfied. Good job.
1/23/2019
NAOMA A. VERIFIED CUSTOMER
Excetional service!????
1/23/2019
MICHAEL C. VERIFIED CUSTOMER
Julien was very polite and efficient. I appreciate his thoroughness on explaining the problems with my vehicle. I will definitely refer family and friends to Longo Lexus!
1/23/2019
James T. VERIFIED CUSTOMER
Your service consultant mr. Daniel Perez? hi is a lier, my Lexus car have a problem when slowing down speed waiting for make a turn or wait for rad signal the idle was drop low and car shut off , he told me , it’s need replaced the valve idle air control, after replacing it,. Car still have a same problem, I called him few day late, try to tell him about it, and leave massege, but he never call me back, on 19/Jan. I drove car to see him, but he told me different problem , and not answering the promise he said,
1/23/2019
Danellie D. VERIFIED CUSTOMER
Shuttle bus problem , Carwash was not done
1/23/2019
XINRONG B. VERIFIED CUSTOMER
good
1/23/2019
Adrianne Y. VERIFIED CUSTOMER
Very personable and easy to get along with. Explanations are easy to understand. Would recommend him to friends
1/23/2019
Jonathan M. VERIFIED CUSTOMER
James Palmer is a friendly and experienced guy. He helped me a lot with the service for Lexus gs350. He gave good advice and information. From now on I will see James Palmer for my service. He's the best.
1/23/2019
Thomas C. VERIFIED CUSTOMER
Jennifer is always helpful and provide good services
1/23/2019
SUFANG Z. VERIFIED CUSTOMER
Frank was very professional
1/23/2019
Kevin S. VERIFIED CUSTOMER
Very pleased and satisfied with the outstanding customer service!