Very helpful and immediate response to questions and inquiries.
2/6/2019
Ken M. VERIFIED CUSTOMER
Explained service rendered and expedited delivery of my car
2/6/2019
NOE A. VERIFIED CUSTOMER
I like going here to get my cars serviced. The customer service here is 5?????????? Especially John Chang he is a great service advisor and I always schedule my appointments with him 5??‘s
2/5/2019
James A. VERIFIED CUSTOMER
Very good service, as usually with Kelly!
2/5/2019
Shelly C. VERIFIED CUSTOMER
Good service as usual
2/5/2019
Arthur M. VERIFIED CUSTOMER
Your organization is the best and so is Man Wong
2/5/2019
KATHLEEN A. VERIFIED CUSTOMER
Francis Saldana was friendly and professional. He explained the completed service well and answered all of our questions. An enjoyable experience!
Thank you, we will be back again.
2/5/2019
Stephen O. VERIFIED CUSTOMER
Rene and the team always provide excellent service whenever I go to Longo Lexus.
2/5/2019
Meeju C. VERIFIED CUSTOMER
Excellent service and explain to me until I understand about the next service.
2/5/2019
KENNETH M. VERIFIED CUSTOMER
Thank you Frank!
2/4/2019
BRUCE P. VERIFIED CUSTOMER
My Service Advisor, John Chang was/is extremely Professional, Pleasant & Awesome. He always takes cate of my Baby Akiho (2015 RCF) & I never have to worry about anything when dealing with John Chang. I wished that other Service Advisors would follow in his footsteps & he is an Perfect example of a Lexus Service Advisor Representative. Thank you very, very much, John Chang & Longo Lexus.
Regards,
BRUCE P
2/4/2019
Stephen S. VERIFIED CUSTOMER
Eric is very professional and addressed all my questions and concerns. He was truly excellent!
2/4/2019
Mei-C W. VERIFIED CUSTOMER
Good
2/4/2019
Kevin Y. VERIFIED CUSTOMER
Mr. Saldana provided services in professional and considerate way.
2/4/2019
Connie T. VERIFIED CUSTOMER
Excellent customer experience
2/4/2019
Robert D. VERIFIED CUSTOMER
Jennifer Nam is a super star. So professional, knowledgeable, and helpful. Whenever I have any issue with, or questions about my RX400h, I always call Jennifer and she always provides me with peace of mind. Thank you, Jennifer! Sincerely, Bob Dussault - Proud Lexus owner since 2007