Jim was extremely helpful. He explained everything patiently and thoroughly to allow us to make an informed decision about how to proceed with our vehicle. Jim provided the outstanding service we’ve come to expect from Longo Lexus. We were very impressed with the courteous manner in which he handled our service experience.
Thank you
Kim B
3/14/2019
Wey Wen. VERIFIED CUSTOMER
He is a wonderful person I’m very satisified
3/13/2019
BAO H. VERIFIED CUSTOMER
Thank you
3/13/2019
CHARLES R. VERIFIED CUSTOMER
John was very courteous and professional. Thank you.
3/13/2019
Ivonne S. VERIFIED CUSTOMER
Everything was perfect
3/13/2019
VIVIAN S. VERIFIED CUSTOMER
Mike kept me updated throughout my car's time at Longo and was very friendly.
John Chang is the most professional, knowledgeable, and helpful service advisor I’ve ever had. He’s the best, and because of him, I continue returning to Longo even though I live in Anaheim and there are closer options. He’s phenomenal!
3/13/2019
Andy C. VERIFIED CUSTOMER
Good and save time
3/13/2019
Joseph S. VERIFIED CUSTOMER
He was excellent, detail oriented, and very helpful.
3/13/2019
Cristy P. VERIFIED CUSTOMER
Rene was very helpful. I consistently felt that he was on top of what was happening with my car. He was always courteous and prompt, even calling me after closing. FIVE + STARS OUT OF FIVE
3/13/2019
Benjamin C. VERIFIED CUSTOMER
Completely satisfied
3/13/2019
Yitong Z. VERIFIED CUSTOMER
Great
3/13/2019
Viridiana D. VERIFIED CUSTOMER
Rene Reynoso is amazing. He is the reason why I continue driving all the way to El Monte to make sure my vehicle stays in great shape. Highly recommend him. I know I am in good hands
3/12/2019
Florence M. VERIFIED CUSTOMER
It's always a pleasure to meet with John Chang. The trust that I know he will take care of me and my car. I highly recommend him to my friends that owns a lexus and even tell my friends to consider purchasing a lexus because of the kind of service is given to there customers. I want to thank you for everything you do John.
3/12/2019
Sandra W. VERIFIED CUSTOMER
Daniel explained everything and was thorough.
3/12/2019
Isela M. VERIFIED CUSTOMER
Great job
3/12/2019
Nick H. VERIFIED CUSTOMER
Completely answer all questions.very helpful
3/12/2019
Shinji I. VERIFIED CUSTOMER
Great service provided by James.
3/12/2019
Sabrina M. VERIFIED CUSTOMER
Rene Reynoso’s guest service for me was a phenomenal experience that I will never forget. He took well care for me and always kept me updated on my vehicle. I trusted him enough and my car came back better than what I had expected. May he continue to do great and create great and memorable experience for many others to come like he did with me!