My experience with Longo Lexus was wonderful. Jackie was very helpful.
8/25/2021
Jeanne A. VERIFIED CUSTOMER
Man Wong is elevates the service at Longo Lexus. His is his expert knowledge, honest, integrity, humor and excellent interpersonal and communication skills a unique experience of the very highest standard. He genuinely cares about his customers! I vote that he be promoted so that he may become a trainer and spread his magic! ????????????
8/25/2021
Tonda I. VERIFIED CUSTOMER
Thank you Mr Wong..???????? You are the Best!
8/25/2021
Joseph W. VERIFIED CUSTOMER
Man Wong’s service is excellent. We really appreciate the prompt notice snd scheduling.
8/25/2021
DONNA C. VERIFIED CUSTOMER
Very good.
8/25/2021
Andrew C. VERIFIED CUSTOMER
Thank you for making my oil change such a safe experience at longo Lexus. Rodolfo was great and appreciate to give me a reasonable time frame for the service to be completed. Thank you longo Lexus for having Rodolfo. I think who helps/ assist you makes a big difference on your service experience and I’m thankful Rodolfo helped me.
8/25/2021
Suzanne R. VERIFIED CUSTOMER
I would definitely recommend having your car served at this location. Everyone there was helpful, courteous & polite. I definitely will be coming back.
8/25/2021
Gloria C. VERIFIED CUSTOMER
Great attentive service.
8/25/2021
MICHAEL W. VERIFIED CUSTOMER
The experience was great. Rudy was very understanding and helpful. Thank you
8/25/2021
Eddy Q. VERIFIED CUSTOMER
Good job
8/25/2021
Cindy Y. VERIFIED CUSTOMER
She’s great!
8/25/2021
Thomas B. VERIFIED CUSTOMER
Yes. But my service is not complete. Got a call service was done, received text service not complete? Maybe only one person should only communicate with me. Waiting for next text.
8/25/2021
Emma G. VERIFIED CUSTOMER
Mr. Wong provided excellent service as always. He is knowledgeable and a pleasure to work with.
8/25/2021
Shaswat P. VERIFIED CUSTOMER
Great place with nicest ambiance I ever saw at any car dealership. Only complain I have is pre purchase verification needs to be more detailed when something is charged $190. I was checking the the entire process through the window for 3 hours. The car was on the lift but the mechanic was taking his own sweet time. More over when I asked him if he has checked LX 470’s hydraulic suspension, he told me he forgot and he would do it at the time of delivery. Braking system pump was not checked even. No road test. As a first time Lexus customer I was expecting a lot from a leading dealership like Longo !
8/25/2021
Jackson T. VERIFIED CUSTOMER
From start to finish, Michael was extremely professional and courteous. I was pleased by the constant updates on my vehicle provided by Michael. He put me at rest that my car was in good hands. He also went above and beyond by checking with the collision center on a price quote for me and check in with the car loaner team when I left an item in the car. Thank you Michael! We be back!
8/25/2021
Tobie S. VERIFIED CUSTOMER
First of all, Jim was great as always. Excellent communication and great customer service. My answering “No” is in regards to my tire pressure light finally turning off after they replaced two sensors, but when I arrived home 20 minutes after picking up my vehicle from Longo, the tire pressure light came back on again. I did leave a message with Jim after hours and am waiting on his callback but I am a bit frustrated with how the situation has turned out.
8/25/2021
Kuo Ming. VERIFIED CUSTOMER
Edgar Anzaldo Is the best !
8/25/2021
Valarie C. VERIFIED CUSTOMER
John was very helpful and communicative. Thank you Longo Lexus for providing me with excellent service!
8/25/2021
Jennifer C. VERIFIED CUSTOMER
Thank you so much for your amazing customer service !