As always, Robin does not hesitate to provide the highest level of customer service! Experience was fast and efficient!
5/5/2019
Ann H. VERIFIED CUSTOMER
Great job.
5/5/2019
Kelly B. VERIFIED CUSTOMER
OK
5/5/2019
Lauren W. VERIFIED CUSTOMER
Robin is the best! Very thankful for him!
5/5/2019
Shirley R. VERIFIED CUSTOMER
The customer service and timeframe your car will be available is outstanding.
5/5/2019
Thomas L. VERIFIED CUSTOMER
Jennifer Nam is the best. I will never go to another service agent again. The only time I did not have Jennifer was my worst experience so she alone is the reason I go back. Always keeps me up to date and is a pleasure to talk to.
5/5/2019
MARIA A. VERIFIED CUSTOMER
He is very professional, friendly.
5/5/2019
Janet C. VERIFIED CUSTOMER
I was very pleased with Frank. My car turned out great. Thank you very much
5/5/2019
Adriana B. VERIFIED CUSTOMER
Very good customer service
5/5/2019
Kathi H. VERIFIED CUSTOMER
Man Wong always provides exceptional customer service. He made arrangements for Bob the Foreman to test drive my vehicle so I could show him the noise I was hearing when I applied the brakes. He kept me informed of the status of my RX450h and made himself available to consult and advise me on my tire purchase. He is the best Service Advisor at Longo Lexus!
5/5/2019
Pedro H. VERIFIED CUSTOMER
My experience was excellent. From the minute I drive in to my exit. All the staff are great makes me feel like I’m at home and well taken care of. I’m happy I have Robin Ho as my service advisor. He’s always keeping me up to date on my cars needs and his recommendations are always great. Best dealer in SoCal!!!
5/5/2019
Oscar G. VERIFIED CUSTOMER
Mr Diaz went above and beyond. Great customer service!
5/5/2019
DAVID TAI. VERIFIED CUSTOMER
Good service. I did not realize the tires were worn out.
5/4/2019
Tony P. VERIFIED CUSTOMER
Great job ALWAYS on all the vehicles that I take there ...????????????????????????????????
5/4/2019
Zhiye S. VERIFIED CUSTOMER
Nice service! Thanks!
5/4/2019
Tiffany H. VERIFIED CUSTOMER
Longo toyota has always been my go to place for service, and it’s great; however the service today was lacking. I had asked for the car to get a wash and they said they would but they never did, unfortunately.
5/4/2019
Chunhong C. VERIFIED CUSTOMER
Goodgoodgood????????????
5/4/2019
Misty L. VERIFIED CUSTOMER
John Chang, thank you for replacing my car battery under warranty!
5/4/2019
Janner C. VERIFIED CUSTOMER
Deliver the vehicle in the time promised and voluntary offer the loaner. Greatly appreciated the services.
5/4/2019
Julie H. VERIFIED CUSTOMER
Smooth transaction w/ very good service. Thank you