James has always been thorough in explaining what service will be completed. He keeps me informed throughout the servicing.
8/31/2021
Ze Hu. VERIFIED CUSTOMER
very good
8/31/2021
Kenneth W. VERIFIED CUSTOMER
Everything was ok
8/31/2021
Yousuf M. VERIFIED CUSTOMER
As usual excellent service
8/31/2021
Hoss N. VERIFIED CUSTOMER
Michael Chico. Was very nice explanation the service that needed to be done for my car. He is an asset to the Longo Lexues.
But car wash people did an trouble job on my car. It was a Nasty job that did.
8/31/2021
Karen C. VERIFIED CUSTOMER
Edgar was delightful to work with. Thank you Edgar
8/31/2021
Roger N. VERIFIED CUSTOMER
Love your snack area and seating area -great service -thank you Guys????????????
8/31/2021
Ana L. VERIFIED CUSTOMER
Excelente works
Thank you
8/31/2021
Rigo Z. VERIFIED CUSTOMER
Fast response, friendly, A++++++++
8/31/2021
Wilbur M. VERIFIED CUSTOMER
Frances Salanda does a good job.
We had Robert **** for years.
I’m surprised LONGO Lexus would let him go.
8/31/2021
Rodrigo R. VERIFIED CUSTOMER
Everything went well. Man was very pleasant and took the time to cover details on the invoice.
8/31/2021
Rhy Investments. VERIFIED CUSTOMER
Everything went as planned.
No complaints. Thank you.
8/31/2021
Julian W. VERIFIED CUSTOMER
Extremely knowledgeable and always kept me informed with what was going on and the best way to fix it. People like Kelly are the reason why I come to Longo Lexus
8/31/2021
Ann S. VERIFIED CUSTOMER
Jim Palmer does a great job as a service representative. We appreciated the use of a long car during the time it took to do the service on our Lexus. Will be coming back for additional services in the future.
8/31/2021
Soulang C. VERIFIED CUSTOMER
Michael Chico was helpful and let me know what type of service was going to done on my SUV.
Thank you Michael!
8/31/2021
VIVIAN L. VERIFIED CUSTOMER
I went ahead and marked completely satisfied even tho' my car was damaged while doing the service. Man Wong handled the incident in an extremely professional manner and ensured things were taken care of. It was upsetting to me to have had this happen but I can assure you that it was only Man Wong's demeanor and handling of the situation that didn't send me over the edge. I have found him to be responsive and I trust him. He is an asset to Longo Lexus. Thank you.