Mike was very helpful in assisting me. He made sure I was aware and educated on the service I needed.
6/22/2019
Teresa V. VERIFIED CUSTOMER
You handled issues immediately. I was impressed.
6/22/2019
DANIELLE C. VERIFIED CUSTOMER
Edgar handled my appointment very well. Good communication and excellent service.
6/22/2019
Eleen J. VERIFIED CUSTOMER
Excellent service!
6/22/2019
FACUN M. VERIFIED CUSTOMER
Your team is warm and thoughtful. Thank you very much for all the hard work of all of your staff. I trust Lexus
6/22/2019
Carla N. VERIFIED CUSTOMER
Longo is my favorite service provider and I’d be glad tomto give my feedback
6/22/2019
Lydia S. VERIFIED CUSTOMER
Ms. Jennifer Nam, is a stellar Lexus service person. She is very knowledgeable in her duties. She is always courteous and very polite , not only to me to all her customers??I know when she is working, my vehicle service will be completed in a timely manner and delivered when promised . Me, Nam is an asset to Lexus??
6/22/2019
DEANNA W. VERIFIED CUSTOMER
Everything was handled well as usual by Julian.....a little longer than I was told, but everything good
6/22/2019
Hady E. VERIFIED CUSTOMER
Jennifer was very professional and she made sure my expectations Longo was enjoyable. Thank you Jennifer.
6/22/2019
XI T. VERIFIED CUSTOMER
good writer
6/22/2019
Raymond C. VERIFIED CUSTOMER
Jim Palmer is an excellent Service Consultant.
6/22/2019
Kim C. VERIFIED CUSTOMER
Great job
6/22/2019
Annie T. VERIFIED CUSTOMER
Very satisfied!
6/22/2019
Liping L. VERIFIED CUSTOMER
deceit
6/22/2019
Richard C. VERIFIED CUSTOMER
Very good service
6/22/2019
Cindy M. VERIFIED CUSTOMER
I was told the oil change would take an hour and a half and I took an uber home. As soon as I got home I received a text saying my car was ready.
6/21/2019
Brenda C. VERIFIED CUSTOMER
I just wanted to thank you for your attention to detail. The little froggy friend was a sweet surprise in my son’s car seat.
6/21/2019
PHOEBE T. VERIFIED CUSTOMER
The service basically was good except my advisor got-off from work before I picked up my car. I picked up my car within an hour of receiving the service completion message. It’s no big deal if I only did a basic service but I had a 90,000 miles service. There were problems I wanted to discuss and confirm. Even he did called me and told me about the problem/concern of my car but I didn’t think thru it yet until a few minutes after the phone call so I wanted to discuss with him. The receptionist was nice enough to try to find me another advisor to help me but that advisor didn’t answer my question enthusiastically my because I wasn’t his customer. But overall I was happy with the service.