I asked for the front parking sensor to be enabled. Didn’t happen. I went to sales to set up phone and Bluetooth pairing. We deleted previous phone and added new phone. Now when I receive a call , it does not go to Bluetooth speaker but only to handset. When I hang up, audio system does not come back on. It thinks I’m still on the call. I have to turn off car and restart to listen to radio .
11/16/2019
Billy C. VERIFIED CUSTOMER
Good services
11/16/2019
Thang L. VERIFIED CUSTOMER
David was great. It was extremely busy even though I had a service appointment. My appointment was at 11:45 and I didn’t get to see David until 12:30. They didn’t offer a loaner when I setup the initial appointment, when I called in that morning to inquire about one, they said there was none available. Longo is a very popular maintenance provider, I’ll make sure to call David directly when setting up my next visit.
11/16/2019
Phillip T. VERIFIED CUSTOMER
Mike Eisenman has always been my service advisor and I am always satisfied with his superb level of customer service. I have never left Longo unsatisfied due to his help.
11/16/2019
Roderick D. VERIFIED CUSTOMER
Professional and very courteous service!
11/16/2019
David W. VERIFIED CUSTOMER
Longo Lexus IS from booking an appointment to being greeted at upon arrival provides excellent service. The relationship service person Mr Francis Saldana is professional and exceptionally detailed in his approach to maintaining my cars safety and performance
11/16/2019
Elisa T. VERIFIED CUSTOMER
Excellent professional service
11/16/2019
Juan N. VERIFIED CUSTOMER
Excellent service from the mechanic Mr David young men but very smart and very professional and he speak very well Spanish, and the attention too from Mr frank larusso , he really take care everything from the beginning to the end , he is the best ,sincerely Juan N
11/16/2019
Gerald F. VERIFIED CUSTOMER
Jim Palmer has always given my brother Gerald F
11/16/2019
Anthony M. VERIFIED CUSTOMER
Pierce of mine knowing my wife is safe thank you
11/16/2019
Michael C. VERIFIED CUSTOMER
Frank was very helpful and understanding. Very knowledgeable about Lexus products
11/16/2019
David L. VERIFIED CUSTOMER
Very good!
11/16/2019
Beverly K. VERIFIED CUSTOMER
Taylor is pleasant and inviting. Jennifer Nam is no longer in service management and I just loved her- I’m so glad to have Taylor as my new service manager! Great addition to the Longo Lexus team!
11/16/2019
Vincent F. VERIFIED CUSTOMER
Very helpful. Arranged for my uber ride when the van was out
11/16/2019
Michael J. VERIFIED CUSTOMER
Your service advisor, Jim Palmer, is in my opinion a great asset to the company. I heard about his caring way from my husband and I enjoyed the same experience on our last encounter at the service area.
Sincerely a very happy customer.
Mary Joseph
11/16/2019
Terry W. VERIFIED CUSTOMER
Amazing and quick service.
11/16/2019
Kyung K. VERIFIED CUSTOMER
Everything is good
11/16/2019
Van L. VERIFIED CUSTOMER
James provided excellent service and a professional manner.