Excellent personality, knowledge supported with experience and good communication. Keep the good work.
2/17/2020
Dennis G. VERIFIED CUSTOMER
Im sattidfied with Jim handling my situation but im Not sure yet if they fixed my AC , ive been complaining about this situation since k bought the car . Im still observing it ,
2/17/2020
Paul M. VERIFIED CUSTOMER
Jim Palmer is very through in explaining to us what is being performed on our cars service. We are very pleased with our service at Longo Lexus
2/17/2020
Peter L. VERIFIED CUSTOMER
Car wasn’t washed.
2/17/2020
Darnell M. VERIFIED CUSTOMER
Edgar was great. Very professional and helpful. I also found that all of staff that I came across was very helpful, courtesy and friendly
2/17/2020
Emma G. VERIFIED CUSTOMER
Mr. Wong was excellent as always. He provided great customer service.
2/17/2020
Tan-Wei H. VERIFIED CUSTOMER
Thanks for helping me do the schedule and maintenance services
2/17/2020
Palinda M. VERIFIED CUSTOMER
Francis provides excellent customer service
Everytime
2/17/2020
Chi L. VERIFIED CUSTOMER
Great customer service
2/17/2020
Bruce P. VERIFIED CUSTOMER
Thank you very, very much for your Awesome & Amazing service, Robin Ho. You are a great example to represent Longo Lexus.
2/17/2020
Carol O. VERIFIED CUSTOMER
James was great explaining everything that would be done on my car. Then updating with the status during the day.
Carol O
2/17/2020
Brian L. VERIFIED CUSTOMER
Jim was excellent explaining everything for me. I really appreciated his help and patience I’m answer my questions. Jim was excellent!!
2/17/2020
Jeanie W. VERIFIED CUSTOMER
Mike's service was excellent as well as the outside staff checking in my vehicle. What was not excellent was my paying and picking up my vehicle. I had to wait for over 30 minutes and had other staff issues. I spoke to the manager who was very understanding and generous.
2/16/2020
James Z. VERIFIED CUSTOMER
Great service and service advisor!
2/16/2020
Robert Y. VERIFIED CUSTOMER
Love the service
2/16/2020
My T. VERIFIED CUSTOMER
Great job....Thank you Mr Jim P. And the people who work on my 2019 Lexus NX300...
2/16/2020
Anthony A. VERIFIED CUSTOMER
the services went well each issue was explained to me with the approximate cost. The car was returned repaired and washed.
2/16/2020
Rosalind M. VERIFIED CUSTOMER
Smooth service. Everything was on time as promised! Excellent customer follow up service. I especially enjoyed the shuttle service.
2/16/2020
Helena K. VERIFIED CUSTOMER
Extremely knowledgeable about his job
2/16/2020
Denh V. VERIFIED CUSTOMER
Really appreciate Rene for being super helpful, attentive, and responsive throughout the whole service. Overall, great service from Longo Lexus. Thank you!