Helpful and knowledgeable. Willing to accommodate requests. Great communication and resourcefulness.
3/11/2020
John C. VERIFIED CUSTOMER
James was great! Not pushing extra service charges like other service reps. He was very professional and efficient
3/11/2020
Claudia B. VERIFIED CUSTOMER
Robin is my favorite service rep. He is honest and always keeps me up-to-date in a timely manner.
3/11/2020
CRYSTAL B. VERIFIED CUSTOMER
Best service
3/11/2020
ISMAEL T. VERIFIED CUSTOMER
Excellent service ????????????
3/11/2020
SANDRA G. VERIFIED CUSTOMER
Eric gave me very excellent service I was very much satisfied with him wonderful person ????
3/11/2020
Luis O. VERIFIED CUSTOMER
Very polite.
3/11/2020
Lu Xuan. VERIFIED CUSTOMER
Okay!
3/11/2020
Larry Q. VERIFIED CUSTOMER
David was outstanding. Kept me completely informed throughout the morning.
3/11/2020
WILLIAM H. VERIFIED CUSTOMER
Very prompt in keeping me informed during the repair work.
3/11/2020
MARSHA K. VERIFIED CUSTOMER
You can always trust Jim to take care of you when you take your car in for service! I’ve recommended him to other friends who have a Lexus and take their car to Longo Lexus for service. He’s the best!
3/11/2020
Andrew C. VERIFIED CUSTOMER
Good service, courteous and friendly. On tome as well !
3/11/2020
TERRENCE K. VERIFIED CUSTOMER
Service was timely and as expectrd
3/11/2020
LISA J. VERIFIED CUSTOMER
Everything went great!
3/11/2020
Vincent S. VERIFIED CUSTOMER
Frank again was excellent in handling my experience 5 stars. Also Excellent customer service from Frank as well as the service manager
3/11/2020
Avedis K. VERIFIED CUSTOMER
David went above and beyond . Had great communication and always made it known my car was in the best hands .. answered any questions or concerns I had . Amazing.
3/11/2020
Voung H. VERIFIED CUSTOMER
Hands down, Man Wong has always went above and beyond with my service. Explained everything in details and provided updates throughout the process. Man, THANK YOU!
3/11/2020
IN M. VERIFIED CUSTOMER
Simply great. Thank you
3/11/2020
JOANNE K. VERIFIED CUSTOMER
Robin Ho is the reason I continue to bring my car in for Seevice at longo Lexus!
3/11/2020
Aurora M. VERIFIED CUSTOMER
This time I really had to change my appointment two times .but poor Frank was so pleasant and really helpful to work with me to make sure I was taken care of. With all the people worried about this virus it was great to see everyone taking a little precaution was great to see . I miss having bottle water but hey I still got my hot chocolate thank you And thank you Frank your the best