I am always satisfied with the service provided by Francis Saldana. However if part of my service was covered by a recall for a manufacturer defect which caused my car to be out of alignment,why am I being charged to have alignment???
Randy James
Email:
Phone ****-****-xxxx
3/23/2020
Ting L. VERIFIED CUSTOMER
I like your mechanic, Jan, handling my car.
3/23/2020
Gary W. VERIFIED CUSTOMER
David was excellent
3/22/2020
Durward ****. VERIFIED CUSTOMER
Everything was great
3/22/2020
Fernando J. VERIFIED CUSTOMER
David Parada provided a great friendly service. I felt very comfortable knowing that my car was in great care. This was my first time there and it was a very pleasant experience. Everyone at Longo Lexus that I came in contact with was very friendly. I was very impressed with the cleanliness of professionalism of the shop. I will definitely be returning for all of my vehicle’s maintenance and repairs. Great job!!!!
3/22/2020
Elysa S. VERIFIED CUSTOMER
Great Service!!
3/22/2020
Lady M. VERIFIED CUSTOMER
No comment
3/22/2020
Liang G. VERIFIED CUSTOMER
Every thing is good!
3/22/2020
Hung T. VERIFIED CUSTOMER
Good service! Thankyou very much.
3/22/2020
Pamela C. VERIFIED CUSTOMER
Thank you for accommodating me during this difficult time with the Covid-19.
I was at glad to see you guys using gloves and cleaning the steering wheel. David your Representative was able to assist me and when I dropped off the car he went in and got the paper work done and brought it outside to me being that I didn’t want to go in. Thank you Davis. Also you guys have the best service around. We have a Mercedes and you would think they would have a great department and you guys in your customer service blow them away. Thank you Longo Lexus.
Pam
3/22/2020
Daniel H. VERIFIED CUSTOMER
Excellent service.
3/22/2020
Xiaosong S. VERIFIED CUSTOMER
Service representative, Man Wong, is always the best. He fixed the driver side noise resulted from my last warranty service by a different representative.
3/22/2020
Julie L. VERIFIED CUSTOMER
Rene was very helpful
3/22/2020
VIC D. VERIFIED CUSTOMER
Rene was very professional and helpful
3/22/2020
Keehoon K. VERIFIED CUSTOMER
He’s amazing as usual
3/22/2020
Hilary Q. VERIFIED CUSTOMER
Jennifer was great! - very nice and understanding. She helped with all our questions, and she was very attentive. Excellent customer service.
3/22/2020
Florine R. VERIFIED CUSTOMER
Good
3/22/2020
Pamela P. VERIFIED CUSTOMER
The service department was unable to find the cause of my brakes self applying. I was otherwise completely satisfied. Jennifer was very polite and efficient. My loaner car was awesome!
3/22/2020
Erli W. VERIFIED CUSTOMER
David gave a Good service.
3/22/2020
Michael C. VERIFIED CUSTOMER
Service good, Take the car on time, everything good