Taylor Soohoo was very nice helpful and acknowledge
3/28/2020
GANG J. VERIFIED CUSTOMER
Service very good ! Thanks Mr .Robin Ho
3/28/2020
OLIVIA C. VERIFIED CUSTOMER
Jennifer was introduced to me by Clem the manager, she helped me to have my car checked with the battery issue. Most of the time I talked with the manager and the technician about the problem of the brand new car. Jennifer paged me when the car is ready.
I do not have any comments about her at this time.
3/27/2020
MARCUS C. VERIFIED CUSTOMER
As always, everything from start to finish went smoothly. From booking the appointment to picking up my car when finished, I found it an easy process. Many thanks for your caring consideration for promoting as healthy an environment as possible. It is obvious that you have put much care into protecting both your employees and customers. I greatly appreciate that you remain open to provide service for those of us who needed it.
3/27/2020
Jenn M. VERIFIED CUSTOMER
Very helpful and professional. Thank you
3/27/2020
Yong K. VERIFIED CUSTOMER
Jenifer doing well service done thank you
3/27/2020
Delia O. VERIFIED CUSTOMER
Great customer service, always.
3/27/2020
Perry M. VERIFIED CUSTOMER
Quality is my first priority.
3/27/2020
Harold G. VERIFIED CUSTOMER
Everything was just fine
3/27/2020
Nicholas O. VERIFIED CUSTOMER
Excellent customer service
3/27/2020
MICHAEL J. VERIFIED CUSTOMER
Great customer service from Lexus and a great asset of Francis Saldana in answering all questions and completing all our requests. Our experience was absolutely amazing.
Michael and Mary Joseph
3/27/2020
Alexandria H. VERIFIED CUSTOMER
Everything went very well and the service was finished when promised. I had a great experience with my service appointment and look forward to see y’all in 5,000 miles. Keep up the great work David. Your an asset to the team
3/27/2020
ANNA P. VERIFIED CUSTOMER
As always the service provided Longo was excellent! I’m thankful that I chose Longo when I bought my car. Excellent,friendly, prompt service as always. We’re lucky to have Francis Saldana taking care of our service needs. He is always helpful, knowledgeable, and informative. He lets us know exactly what work is being performed and timeline. We trust Francis when we take our car in for service. Thanks again to Francis and Longo for continued excellent service. You can be sure our next car will be a Longo Lexus.
3/27/2020
Harry S. VERIFIED CUSTOMER
Stafffs are helpful
3/26/2020
Agnes S. VERIFIED CUSTOMER
Best experience so far! Concierge service is great for people who have only one car.
3/26/2020
BARBARA N. VERIFIED CUSTOMER
As always, Daniel provided excellent service & kept me informed throughout the process
3/26/2020
LETICIA M. VERIFIED CUSTOMER
Great service, the Lexus service team always exceeds my expectations and never disappoints!!