My sales representative stated when I bought the car that those minor scratches can be fixed. I took it in to get serviced for it and the scratches still remain. I was not satisfied with low long it took to still not have the scratches remain on the car.
5/13/2020
Rosalinda B. VERIFIED CUSTOMER
Robin is Great! I only go to him to meet my car's needs taken care of.
5/13/2020
Kevin R. VERIFIED CUSTOMER
I have a good experience with his service.
5/13/2020
Jackson L. VERIFIED CUSTOMER
Highly recommended
5/13/2020
Leona V. VERIFIED CUSTOMER
And while Jim was out Rene Reynoso was more than helpful. You need more service consultants like him.
5/13/2020
Julia A. VERIFIED CUSTOMER
David has always been very helpful
5/13/2020
Denisse C. VERIFIED CUSTOMER
He was very thorough regarding what maintenance consisted of, answering questions, etc. Very nice and quick as well! C:
5/13/2020
Mingxi L. VERIFIED CUSTOMER
very good and nice
5/13/2020
Pat L. VERIFIED CUSTOMER
Thank you! Frank did a great job of helping me especially I can’t go to the dealership when I am busy working in the hospital. He sent a very kind and professional technician to pick up my car and left a loaner. My car looks great when it was returned to me after 12 months service and detailed. Thanks again!
5/13/2020
LINDA Y. VERIFIED CUSTOMER
Very happy
5/13/2020
Xochitl P. VERIFIED CUSTOMER
He made it a Very smooth and easy experience.
5/13/2020
Kazuo H. VERIFIED CUSTOMER
The service was great and Rene was very good in keeping
us informed as to how they were coming along with our car.
Can’t beat Longo Lexus service department, always satisfied when we take our car in.
Hirano’s
5/13/2020
Jose V. VERIFIED CUSTOMER
Everything was good, wife liked that she got a rental
5/13/2020
Linda L. VERIFIED CUSTOMER
Great job. Very happy with Kelly and the Dealership.
5/13/2020
Minh D. VERIFIED CUSTOMER
Very good.
5/13/2020
LINDA D. VERIFIED CUSTOMER
Everything went well very good customer service overall.
5/13/2020
John M. VERIFIED CUSTOMER
i drive from dana point because of his honesty and help in servicing my vehicle
5/13/2020
JASON D. VERIFIED CUSTOMER
Beau was very friendly and helpful. Appreciated that he asked if we needed anything the following the day.