It’s now been over a decade that I’ve had the pleasure of having our Lexus vehicles serviced by Longo Lexus. Under the current circumstances, you not only have to trust your dealer to do a great job and servicing your Lexus, but the dealer has to ensure your own safety. I felt perfectly safe at Longo, the loaner car was disinfected before I picked it up and my car was not only serviced to the high standards I’ve come to expect from Longo Lexus, but my car was expertly detailed to look literally like new! I could not be more pleased with Longo Lexus and my service advisor, Kelly Yang! 10+ out of 10 perfect score. Thank you Kelly and thank you Longo Lexus. When my wife leased a 2020 Lexus NX300 F Sport at the end of last year, there’s only one dealer we considered and that is Longo Lexus. Thank you, Kelly and everyone at Longo Lexus for a great ten years!
5/15/2020
EMMANUEL A. VERIFIED CUSTOMER
Very respectful and accommodating.
5/15/2020
Nancy N. VERIFIED CUSTOMER
Francis has been my service adviser for the many years of owning or leasing an IS or ES
He has always been so helpful about necssary maintenance services and saving on costs, like using AAA, senior discount, warranty or Lexus rewards points.
5/15/2020
Erika Z. VERIFIED CUSTOMER
I was extremely satisfied with the way Rene’s customer service!
5/15/2020
Chris Y. VERIFIED CUSTOMER
Awesome
5/15/2020
Insook Y. VERIFIED CUSTOMER
Excellent service
5/15/2020
RAY M. VERIFIED CUSTOMER
Thank You Kelly Yang, and especialy the technicians for the quick turn around of recall component that was installed. Everyone there whom works at Longo is greatly appreciated!! Thank You
5/14/2020
Harbhajan H. VERIFIED CUSTOMER
I found the experience excellent and very professional. I came out happy and completely satisfied. Mr. man Wong was courteous and knowledgeable. He gave the right advice and update.
Thanks,
5/14/2020
Zhipeng X. VERIFIED CUSTOMER
Straight forward, efficient,
5/14/2020
Monica B. VERIFIED CUSTOMER
Frances always ensures that the process runs smoothly. In fact my car was ready the same day and I truly appreciated this .
5/14/2020
REI O. VERIFIED CUSTOMER
David was helpful and transparent with the repairs, while showing understanding and empathy to help resolve all the concerns that I brought regarding my car's repairs.
5/14/2020
LINDA B. VERIFIED CUSTOMER
Thank you Man for making my experience a ver pleasant one.
5/14/2020
IAN H. VERIFIED CUSTOMER
Great so smooth and nice experience
5/14/2020
Craig M. VERIFIED CUSTOMER
Man Wong was on top of my service from start to finish and provided fantastic customer service!!
5/14/2020
Sandra R. VERIFIED CUSTOMER
Loved the whole process!
5/14/2020
Raquel R. VERIFIED CUSTOMER
Great experience
5/14/2020
Wilson T. VERIFIED CUSTOMER
Thank you guys for servicing my car in these unprecedented times! Also cleaning my car!